Kempinski Hotel Cancún

On the beach, white sand, beach cabanas, sun loungers

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Panoramic Suite | Premium bedding, down comforters, minibar, in-room safe

9.4

Outstanding(434 Reviews)

Resort in Cancun

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Kempinski Hotel Cancún's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Kempinski Hotel Cancún offers 363 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2023.

An outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

40.1 mi

La Gran Rueda Cancún

1.9 mi

Available Rooms

Club Suite (Seaside)

1 King • 883 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Seaside)

1 King • 882 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Seafront)

1 King • 882 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Double Room (Seaside)

2 Double • 441 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Club Room, 1 King Bed (Seaside)

1 King • 441 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

RRRR

Kempinski Hotel Cancún

RRRR

9.4

Outstanding(434 Reviews)

Resort in Cancun

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this resort

An outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

40.1 mi

La Gran Rueda Cancún

1.9 mi

Available Rooms

Club Suite (Seaside)

1 King • 883 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Seaside)

1 King • 882 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Seafront)

1 King • 882 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Double Room (Seaside)

2 Double • 441 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Club Room, 1 King Bed (Seaside)

1 King • 441 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

9.4

Outstanding(434 Reviews)

5.0

Dec 2024

Amazing experience! We've stayed here before and we love the way it's service oriented and the staff say "yes" to pretty much everything we ask for. Also, because it's not all inclusive, there is less crowds and more personalized attention. Will be back next year!

10.0

Sep 2024

Extraordinary experience Excellent hotel and very friendly staff

10.0

Aug 2024

Food and service was amazing

10.0

Aug 2024

I am always wary of hotels, especially in Cancun. We have traveled often to the area but like to try new places! I also always try to search for a 5 star hotel. This by far was one of the nicest hotels we have been at. Starting with the employees they all gave us impeccable service truly making it not only a 5 star feeling but VIP. Everything was phenomenal from the suite to the beach to the pool to the food as well.

8.0

Aug 2024

Second time staying in this property, it is probably the best in Cancun since I’ve been there 23 times! Although it is a lot more expensive for dinning. Breakfast buffet is 60 dollar per person and a small lunch for 3 ppl is definitely over 100 dollar. It’s very quiet and luxurious so I feel like it is worth it. Will definitely go back

2.0

Aug 2024

This was my first time at this hotel. I took two of my kids to enjoy four nights before the school starts. I was looking for a high-quality All-inclusive resort. This hotel is FALSE advertising itself as such. When we arrived, the hotel was almost empty; except of standing around personnel was no one seen around. It was an alarming sign. At the check in they announced that in addition to $450/night I already paid, I need to pay an additional $70/day in the resort fees and no food or drinks were included. I took my kids for a quick, breakfast and was charged $71 for a salad, one chicken wrap and one order of tacos of very low quality. The chicken was dry and pieces of egg in it were disgusting. I came back to the front desk and asked them to refund the money BEFORE I even checked in. They refused to provide any refund. I took a taxi and went to Moon Palace resort where I enjoyed very much. I lost all my money I paid to Kempinski. If I would stay, my vacation would be ruined. I don’t know how they got positive reviews, which tricked me into buying this stay. Maybe those are all fake reviews or possibly the new ownership of the hotel is the reason for the pretty shell with no value to offer.

10.0

Jul 2024

Good

10.0

Jul 2024

Wow i was amazed with property and staff. First time staying at this resort.

10.0

Jul 2024

Is an amazing hotel with a lot heritage and great facilities

10.0

Jul 2024

Best beach. Crystal clear water

10.0

Jun 2024

Every thing great hotel , definitely I will stay here again

10.0

Jun 2024

We love this hotel! First visited without the family, second visit brought the adult kids. We all highly enjoyed everything about this hotel. Club level was amazing. Relaxed atmosphere with great food. Small bites but perfect for us all. Drinks were a bonus as well. Thank you Kempinski for making our stay a memorable one. Everyone on every level was top notch. Quiet, classy, comfortable and extremely clean. Service and staff at every level were amazing. Thank you!

8.0

Jun 2024

We were upgraded to a front ocean view which was great. The property was gorgeous. The entire staff was very attentive and polite . The restaurants were overpriced. Wish it was an All Inclusive hotel or at least have Breakfast included but overall experience was good.

10.0

Jun 2024

It was an awesome experience!

10.0

May 2024

Great hotel! Clean, spacious rooms with an amazing view of the sea. Staff was very helpful & attentive. Made custom meals that weren’t on the breakfast buffet menu to cater to dietary restrictions without me having to ask.

10.0

May 2024

The staff was amazing I have never had such good service. The food was also wonderful along with all the amenities. Everything about the property was magical I will definitely go there again.

10.0

May 2024

The hotel staff go out of their way to let you know they are glad you are there and want to help make your stay wonderful

10.0

May 2024

It is my favorite hotel chain and Cancun location didn’t disappoint. Beautiful and elegant! Great staff, food and service.

5.0

May 2024

Overall service was excellent but the pool service was awful. Slow or non existent and dirty towels, food and old drinks just laying everywhere. Very slow to clean up but if you tried to open an umbrella 3 people would run over to you. Very slow to take orders or just clean up the pool area from food and drinks.

10.0

May 2024

Great hotel

10.0

Apr 2024

Clean, updated, friendly staff

5.0

Apr 2024

Great location.Upscale facilities. Pleasant, friendly and very attentive service.

10.0

Apr 2024

Great location, nice for a quiet stay while enjoying the beach and nearby restaurants

5.0

Apr 2024

The hotel is beautiful!!! The staff were friendly and efficient.

10.0

Apr 2024

Great property.

2.0

Apr 2024

They were very rude and careless when it came to providing customer service. They charged 2 of my cards twice and refused to give me a refund. It is NOT all inclusive and free and drinks are NOT free and they are NOT free, do not go here!!!!!

2.0

Apr 2024

Horrible reception,

10.0

Apr 2024

Nice and quiet hotel

10.0

Apr 2024

Pablo was amazing on the pool deck and with cabana service!! The beach is well maintained and gorgeous. The service was amazing! Love this hotel!!

10.0

Apr 2024

Excellent quality of stay

10.0

Apr 2024

Excellent customer service, delicious food at the restaurant, unbeatable service at the beach.

10.0

Apr 2024

Kempinski is an excellent resort. Our stayed was exceptional. rooms are clean and spacious. resort is beautiful. food is delicious. my son has extreme allergy, and all the staff were attentive to his allergies and his meals. customer services received was outstanding from everyone. I would highly recommend Kempinski, Cancun for a family vacation, and definitely return.

8.0

Mar 2024

Waiting quite a bit for checking in. It would be great to include breakfast into room fee.

10.0

Mar 2024

Everything about this hotel was excellent. I have two small children who were only able to swim in a small area of the pool so that’s the only downside. I prefer multiple pools or larger areas for my kids. The access to the beach was nice and I would recommend this hotel but it’s a little more geared for adults thank families.

10.0

Mar 2024

Safe place to stay

10.0

Mar 2024

All rooms are having an ocean view.

10.0

Mar 2024

Everything was perfect!

10.0

Mar 2024

Property location cannot be beat. Amazing stretch of beach. Edgar at the pool was extremely attentive. Everyone knew you by name. Highly recommended.

10.0

Mar 2024

Everything.

10.0

Mar 2024

Second time here. Everything was great. Will come back again for sure.

FAQs

How much does this resort cost compared to others in Cancun?

The average price for a rental in Cancun is R 2,267 per night. This rental is R 6,562 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Kempinski Hotel Cancún. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Kempinski Hotel Cancún. Enjoy the water!

Is Kempinski Hotel Cancún pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kempinski Hotel Cancún?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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RRRR

Kempinski Hotel Cancún

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Club Suite (Seaside)

Suite (Seaside)

Suite (Seafront)

Club Double Room (Seaside)

Club Room, 1 King Bed (Seaside)

Kempinski Hotel Cancún

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Club Suite (Seaside)

Suite (Seaside)

Suite (Seafront)

Club Double Room (Seaside)

Club Room, 1 King Bed (Seaside)

Reviews

FAQs

How much does this resort cost compared to others in Cancun?

Is parking included with this resort?

Is there a pool at this resort?

Is Kempinski Hotel Cancún pet friendly?

What amenities are available at Kempinski Hotel Cancún?

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