Hotel Smart Cruise
Hotel in Civitavecchia
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel Smart Cruise is a 3-star property located in Civitavecchia. Free WiFi is available and private parking can be arranged at an extra charge.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Hot tub or spa
TV
Wheelchair accessible
Family friendly
Map of Civitavecchia
Available Rooms
1 King • 1 Sofa • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King or 3 Single • 172 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
5.0 / 5.0
The whole experience was excellent. It was obvious that the manager had trained, motivated and managed the staff in ways which transformed our one night stay before cruising into one of the highlights of our holiday! Luca can only be commended for the attention to detail which encompassed all areas of our experience.
Breakfast could have been a bit more substantial but more of a comment than a criticism.
5.0 / 5.0
Perfekt gelegen, super sauber und ein toller Service!
5.0 / 5.0
las camas muy cómodas
4.5 / 5.0
Kitűnö, központi, Metróközeli elhelyezkedése.
A fürdő és a mosdó szokatlan elhelyezése.
4.5 / 5.0
Luca the manager is fabulous. We stayed 2 nights before our Cruise on Christmas Day and whilst the hotel does not provide breakfast, as all the cafes where closed on Christmas Day Luca very kindly provided pannetone and pastries to ensure we all had a breakfast. It was little touches like that, that mean so much and we were very grateful. The room is modern, clean and very comfortable and the location to the cruise port couldn't be closer. If we sail from Citavecchia again we will definitely stay here and we would highly recommend it. Thank you to Luca and the team.
5.0 / 5.0
Очень чистый, комфортный и приветливый отель! внимательный персонал, семейная уютная атмосфера: утром всегда предлагают потрясающий кофе с домашним кексом. Удобная постель с прекрасным матрасом, новое постельное белье, что сейчас большая редкость для Италии. Сон был прекрасный. Luca внимательный и предусмотрительный, проявлял высокопрофессиональную заботу о нас и помогал с решением всех вопросов. Расположение рядом с круизным терминалом удобно для тех, кто собирается в круиз: надо лишь перейти дорогу, повернуть направо к бесплатным шатллам до лайнера, это занимает 3 минуты. От вокзала (станции) 5 минут на такси, но пешком далековато. Мы остались довольны отелем и рекомендуем его!
Все было идеально!
5.0 / 5.0
Nonostante non ci fosse la colazione inclusa ci hanno fatto trovare lo stesso cornetti, dolci, succhi e caffè all’ingresso del hotel ma anche nella camera vari snack, bollitore e frigo ogni giorno fornito con bibite. Ho apprezzato molto anche che mi sia data la culla come richiesta. Migliore anche per la posizione vicino al porto ☺️ Top
Nulla che non andasse bene tutto perfetto
5.0 / 5.0
Walking distance from cruise port, rooms are super clean and comfortable with modernly design twist. Receptionist was very helpful
Would have loved a bigger bin .
5.0 / 5.0
Staff was exceptionally helpful and friendly. The location for our cruise was fantastic. The location was also convenient to the town center and shopping/dining.
No major dislikes.
5.0 / 5.0
Everything
4.0 / 5.0
It was very close to the port.
It is a no-frill hotel, meaning a room, bathroom, tv, and small refrigerator.
No real lobby like most hotels. They give you a QR code, however, there was an employee there when we arrived. Thank goodness since our door was very hard to push open. They do not speak very good English so hard to converse.
The room burned up my small travel fan. They should warn travelers of the power being so powerful for US products.
5.0 / 5.0
Helpful staff
Nada
5.0 / 5.0
Cozy clean and convenient
The only issue we had was I sent a message asking a question and didn’t get a response back until the next day and we had already checked out.
4.5 / 5.0
Very clean and very accommodating
Nothing
4.5 / 5.0
Great location for shuttle service to cruise ship. Staff very helpfully assisted us with wheeling baggage the 100yds or so to shuttle point. Handy cafe nearby for breakfast.
Entry to hotel and room was by key code, so no obvious staff around until morning, which was ok, but would be more reassuring to see some staff presence.
5.0 / 5.0
Convent location,very helpful staff.
4.5 / 5.0
Location is perfect for cruise tourists. Very clean room, nice and helpful staff. Luka helped us a lot. He helped us to reach the cruse terminal, which is meters from the hotel on foot.
No btreakfast is offered as an option.
5.0 / 5.0
Great night stop over before boarding our cruise. Staff in the morning where lovely enough to hold our luggage until we could board around 1.30pm.
Rooms were clean and comfortable and near lots of food places.
5.0 / 5.0
My family of 3 stayed at Hotel Smart Cruise on June 30, 2023. We had booked this hotel for one night before departing on a cruise. We arrived late in the evening, and the manager warmly greeted us, explaining all the amenities. The refrigerator and mini bar were complimentary and he checked to make sure our Air Condition was working. It was great - nice and cool! The beds were comfortable and the shower was wonderful. The manager even recommended a wonderful pizzareia only a few steps away. This was the best pizza we ate the entire trip through Italy and the pizza was approx 1 euro a slice depending on the weight. The next morning the manager greeted us and gave us a parting gift of an Italian magnet. He then helped with us with our luggage, only a minutes from the hotel to the free bus stop that took us to the cruise port. This hotel is wonderful and you won't find a better place for comfort, price and hospitality!!!
Everything exceeded our expectation.
4.5 / 5.0
The location. Literally 1 minute walk to cruise port. Barbara and Luca were amazing. Luca helped us with the luggage to the port and when we came back from cruise we couldnt find a taxi to rome and we approached him and he arranged a car for us.
None.
4.0 / 5.0
Hi-Tech
Very comfortable
Excelent Coffee!
5.0 / 5.0
very clean and neat
nothing
3.5 / 5.0
Location
How to get around
4.5 / 5.0
Clean and comfortable rooms.
4.0 / 5.0
Location was very convenient for cruise shuttle. Unit was clean. Glad it had a safe. Near market and a few restaurants.
No breakfast (just snacks) and for the price, there should have been one. Also found a large stain on the comforter and left note. No microwave. No directions for shower. Shower and bathroom floor were very slippery. No directions for coffee machine in lobby. Didn't get assigned room until a few hours before check-in, so never saw it in advance. I had to test which door opened with my QR code.
4.0 / 5.0
This was our first time using an non attended reception hotel and it worked very well. Pre arrival we received a QR code for main door and room entry accompanied by a video explaining use of the code. Back up was available by telephone or email and the response time was excellent. We would us this hotel again .
We have no complaints.
5.0 / 5.0
I, personally, did not stay on the hotel, our 2 workers did.
I was in contact with Mr. Giordano and the support from the moment we booked until they left was over the top.
He made sure if our workers knew how to get there, explain how to enter and in any question we had, he immediately responded.
Thank you fir your support.
Excellent service
3.5 / 5.0
The modern room is a decent size and the bed is comfortable. The bathroom not only looks lovely with its black & white marble, but is well equipped with an excellent rain shower.
The location is not even 2 minutes walk from the Civitavecchia Port bus terminal, so perfect if you are joining a cruise ship in the morning. It is also 10 minutes walk from the town center, with plenty of good restaurants.
The hotel entrance is merely functional with no reception or bar. Entrance to the hotel and room is only with a bar code sent via email which worked well for me, but could be a problem for some.
4.5 / 5.0
Walkable from cruise port. Great for overnight. Housekeeping staff were priceless! We were early arriving. I sent an email to the owner(?) to see if we could get in our room earlier. He immediately contacted housekeeping staff who in turn, cleaned our room first so we could go straight in and settle. Thank you!!
No reception; electronic doors to enter hotel. Couldn’t get in with QR code sent. Thankfully housekeeping staff came to rescue. Turns out there is an additional code LINK sent in confirmation email for the front door. Needed clearer instructions.
5.0 / 5.0
Best hotel to stay in prior to a cruise.
Very clean and comfortable, wished I had stayed more than one night!
FAQs
How much does this hotel cost compared to others in Civitavecchia?
The average price for a rental in Civitavecchia is R 1,326 per night. This rental is R 1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Smart Cruise. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Smart Cruise pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Smart Cruise?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and hot tub or spa.
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