Queenco Hotel & Casino
4.3
Excellent(277 Reviews)Hotel in Sihanoukville
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Located on a private beachfront of Victory Beach, Queenco Hotel & Casino offers accommodation in Sihanoukville. The property boasts an outdoor swimming pool, spa and wellness centre and guests can enjoy meals at any of the 4 in-house restaurants.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Sihanoukville
Available Rooms
Deluxe Twin Room
2 Double • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Sea View King Room
1 Queen • 333 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium King Room
1 Queen • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium Twin
2 Double • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Suite Room
1 King • 1 Sofa • 731 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.3
Excellent(277 Reviews)100% verified reviews
4.3
We chose this hotel as a first stop before going to Koh Rong the next day, and it was more than pleasant. Mr. Charly did everything possible for us so we didn't have to worry about anything (brought our bags to the room, organised driving service, check in, check out, money exchange, he even planned when we would have to get up to still have time for breakfast and going to the ferry and offered help for our trip even after our stay at the hotel).
Other than that, the breakfast was amazing! It's a really good buffet with Asian as well as commonly known European options.
Unfortunately, we didn't have time to use the pool or the sea there since we arrived quite late. Even though it was open.
Guests were quite noisy on the floor, so it was a little louder at night.
4.3
zimmer groß und sauber, personal im hauptgebäude sehr freundlich, wlan super funktioniert, gratis shuttle zum pier
der 2 trackt über der strasse bei der poolanlage - personal unfreundlich und nicht aufmerksam, wollten bestellen aber es wurden die asiatischen gäste bevorzugt, bekamen nichts zu trinken.
pool soweit ok.
meer extrem schmutzig und vermüllt.
preise viel zu hoch für kleiderreinigung- zum teil abendteuerliche preise!
umgebung nicht die beste, 3 km zum stadtkern, rundherum nix los, keine restaurants.
essen war gar nichts für uns, frühstück zu 95% asiatisch mit suppen etc. kein europäisches essen auch auf der hauptkarte zu mittag und abend.
4.3
Nice location, nive room very and comfortable.
4.3
The services of the hotel staff especially Sean (the Room Division Manager) was excellent! We initially stayed 2 nights here and liked it so much that we've decided to extend another night. To our surprise, we were upgraded to a Suite! This was unexpected. The hotel is uniquely placed with all the amenities and services expected of a 5 stars hotel. It is closed to the pier where you can jump on a boat for a day trip to Koh Rong and come back to the pool after a hot day. If you are looking for a beautifully decorated hotel (none of these Chinese owned hotels with the smell of smokes everywhere) and a place to chilled away from the crowd (in these covid19 times) this is the place to be! We will definitely be back with more friends!
None. perfect for us after all the stresses of work and business pressures.
4.3
We had to reschedule a couple times due to unforseen circumstances and although the cancellation policy was quite clear, Sean, the Hotel Rooms Division Manager was very accomodating. This was the reason why we rebook this same hotel. The facilities were excellent. Gym facility was impressive so much so that my wife was already planning a return trip with all her gym girlfriends! Pool is quite nice and the restaurant is right on tte beach. It is a perfect getaway from the buzzing of Sihanoukville city and other beach location. In fact it was so relaxing we decided to stay another night!
None if you are looking for a relaxing location (yet accessible) away from the noisy and buzzing of the city
4.3
The hotel beds are super soft and comfy. Rooms are well maintained and clean. The hotel staff are friendly and helpful as they are able to respond to all my requests promptly. E.g. My mother forgot to bring the key for the luggage padlock and we could not open it at all. I called their Manager, Mr Sean, and he was able to quickly asked his staff to help us cut open the padlock. He even bought us a new padlock without us asking. We are really thankful for their fast response and wonderful service which makes our stay an extremely pleasant one. Not forgetting to mention the hot stone massage offered by the hotel was simply amazing. The therapist who attended to me was skillful and experienced. She is also very attentive by repeatedly asking me if the heat from the hot stone is comfortable for me. The overall experience was relaxing and enjoying which I highly recommend is a must try.
Everything was perfect at the hotel
4.3
The Queenco Hotel and Casino is close to the ferry port, and we booked the hotel at the last minute since, rather surprisingly, the port authorities had shut down all ferry services, preventing travellers from departing for the islands.
The check-in support nearly seemed like a butler service because of how present and welcoming Charly and the reception staff were but unfortunately, that is where most of the positive experience ends.
The rooms are spacious and clean.
The hotel does have a feeling of being isolated with most visitors primarily interested in the casino and there are no other restaurants or cafes around. The main center of Sihanoukville is difficult to access on foot, and the area surrounding the hotel is not attractive.
The pool and breakfast area is across the street in a different building from the rooms, next to the casino and the aloof behaviour of the staff here did feel quite unpleasant and is potentially part of the casino setting.
4.3
I had a fabulous stay at the Queenco Hotel. Although it was a bit rainy in the morning, this didn't stop me from going to the gym as I loved their wide range of gym facilities. The gym is also clean and spacious and all equipment are very well maintained. The room that I moved to overlooks the pool side and the view is exceptionally beautiful in the early morning. The room facilities are simply fantastic and I especially loved the bed as the mattress is very soft and comfortable. The manager Sean is very nice to upgrade me to a premium room on the 6th floor. Wow, I really cannot complain about the wonderful hospitality and services that the staff provided me. I am happy that everyone at the hotel is doing a fantastic job with their warm welcome and helping me with everything I need. Thank you all and I will be returning soon
Lovely hotel
4.3
Smell in bathroom was disgusting
4.3
Excellent. Wonderful personnel and room very comfortable and clean. SAING SEAN is always searching for perfection.
4.3
v good hotel
great pool on the roof
good beds good breakfast
a little way from main part of town
4.3
The hotel is exceptional. It has a private beach where i enjoyed seeing the see and drinks at the bar. The staff are very friendly and treated like king. Breakfast is great option. I cannot even mention all of the options but just wow.
Thanks again for a lovely stay and i will definitely return to see you in the nearest future.
4.3
The staff were outstanding and attention to detail was lovely
nothing to dislike
4.3
We had a problem with aircon and the staff were amazing and gave us a massive upgrade. Excellent customer service
Everything was spot on.
4.3
everything. possibly the best hotel and friendliest staff in Cambodia.
nothing
4.3
easy to reach, confortable, beach resort
4.3
Rooms were spacious and clean. Breakfast was served next to the beach but crossing the road to get to breakfast was inconvenient.
4.3
Sean was exceptionally helpful and friendly. the whole stuff and breakfast were great.
4.3
Clean and peaceful location, good pool and great cocktails
4.3
Queenco Hotel and Casino is a hidden jewel in Sihanoukville, Cambodia. The 2 hour drive from Phnom Penh International Airport was not bad at all. Check-in was very smooth as we provided them with our Booking.com reference number.
The rooms were very nice and comfortable. We had a great view of the beachside of the hotel thanks to the accommodating concierge. The beds were nice and soft. Housekeeping provided us with ample water.
The restaurant is located across the street near the casino. Whenever raining, the hotel provided trolley service.other than that, the walk across the road was very quick and short. Breakfast was always amazing as they provided a traditional American style breakfast, if you wanted, otlr a traditional Cambodia style breakfast.. I always choose the breakfast of the country where I'm visiting.
Checking out was just as easy, and we met the hotel manager, who is just a joyful fellow.
4.3
The staff was super-friendly and tesponsive. The room has already been cooled down for our arrival.
The Wi-Fi was horrible/non-existent everywhere other than the lobby, restaurant and casino.
4.3
Great value for money with excellent service and amazing staff, best location.
4.3
Staff were so helpful and went above and beyond. The gym is the best hotel gym I have ever been to. Food was also good and the sunset was incredible. Really nice vibe.
Nothing
4.3
Beach front , cozy, nice view . The terrace restaurant view is superb. The staffs are very proactive . Would like to thank ( Mr Somros) in upgrading our room , assist in air ticket and airport transfer . Good team work apparent 👍🏻
can do better with maintenance ( phone and shower heater
4.3
staff are excellent
breakfast was beautiful
accommodation being separate from pool/restaurant
4.3
Excellent
In the restaurant,a guest cannot buy a drink you have to buy a whole bottle, first time hering this rule in the whole world.
4.3
Great location, excellent service, friendly staff, and very clean beaches.
4.3
Queenco Hotel and Casino is my best favorite hotel in Sihanoukville, super friendly staff, great food, and excellent services. The room is spacious and very clean, and the pool and beach are very clean too. The location is the best and it is located next to the port. The Receptionist helps to arrange the boat tickets and arrange the car to send us to port. Again, thank you to Queenco's staff for the hospitality.
4.3
Super friendly staff, pool was nice and the beach. Food was good. Restaurant beside the beach was super relaxing
The City
FAQs
How much does this hotel cost compared to others in Sihanoukville?
The average price for a rental in Sihanoukville is R 706 per night. This rental is R 1,105 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Queenco Hotel & Casino. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Queenco Hotel & Casino. Enjoy the water!
Is Queenco Hotel & Casino pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Queenco Hotel & Casino?
We found 16 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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