Alexander House And Utopia Spa
4.2
Excellent(418 Reviews)Hotel in Mid Sussex District
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Victorian hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a sauna.
Alexander House And Utopia Spa offers 58 accommodations with laptop-compatible safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a sauna.
Alexander House And Utopia Spa offers 58 accommodations with laptop-compatible safes and complimentary bottled water. These individually furnished accommodations include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.
This East Grinstead hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Mid Sussex District
Available Rooms
Comfy King Room
1 Double • 321 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Luxury Super King Room
1 King • 377 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Cosy Double Room
1 Double • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Garden Suites
1 Double • 560 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.2
Excellent(418 Reviews)4.2
Stunning
4.2
This place was better than expected no need to leave the property! Wish we did 2 nights here
4.2
Couldn't fault the place. Fantastic
4.2
Excellent stay. Comfortable room, quality toiletries, air con etc.
Spa visit a must.
Relaxed dress code. Staff excelent in all areas.
Lovely garden and terraced seating
4.2
Lovely property, lovely spa. Receptionist not very friendly or helpful. We were told the Spa was an extra £20.00 per person per day of use. This was not put on the booking Website. We paid £880.00 for 2 nights stay and thought the extra was excessive. Lovely but would not stay again.
4.2
Lovely stay in the hotel. A great get away for a few days in a beautiful surrounding area.
4.2
Excellent spa hotel. Food go9d not great
4.2
We loved our stay at the Alexander House!! The staff was extremely helpful and kind and it was a very comfortable stay. Thank you!
4.2
It is a good place but it starting to get run down a bit, needs sprucing up to bring back the wow factor it had before
4.2
Amazing grounds and hotel. The spa was fantastic
4.2
Stunning stay start to finish. Spa was beautiful not too busy but enough people for atmosphere. Would highly reccomend this hotel who anyone who likes a touch of class.
4.2
Lovely location grwat facilities staff are very helpful 😀
4.2
Luxury
4.2
What an absolutely wonderful hotel and Spa! We upgraded to Garden Room and this was stunning with balcony. Food was great and reception staff very welcoming and professional!
4.2
Very nice property, but considering the price wouldn’t expect to pay to go in the spa. Also tried charging me for the room on my card even tho it had been paid for in advance. Nice place to go, but wouldn’t go again!
4.2
This is a pricy hotel. Staff were welcoming and affable and I certainly don't fault their service.
What I do fault are the 'basics'.
An expensive hotel that charges £20 per person per day to use the pool? Unreasonable and quite frankly a joke if you're there for 'the weekend'.
A gym that doesn't have a treadmill? We've had hotels without gyms but this is the most basic of basics
Unusable WiFi in the room? It's 2024!
Overall I feel we've paid a premium price for an underdeveloped product.
4.2
Good location; great wine options; friendly reception staff and nice rooms.
4.2
The staff were absolutely amazing, they were attentive and very friendly. They catered well for us (vegan). I love the attention to detail, our room had alternative milk (plant based), special birthday treat for my wife and we were upgraded to a luxury room (complimentary). I cannot fault anything, this was just perfect from start to finish.
4.2
A little bit tired, spa treatments were average, not enough staff for the number of customers. There are definitely better spa options available in the area.
4.2
Good overall but some areas could be improved. Staff v friendly and helpful. Spa is great, clean and never feels overcrowded.
4.2
Booked for our anniversary, was shocked that we would not have spa access outside of our check in/check out time without paying for early check in/late check out. I have never experienced this before when staying in a spa hotel.
We had asked for non-alcoholic sparkling wine for the room and where not given the product that was quoted (we had a bottle that retails at 1/3 of the price but was still charged the quoted amount). During our stay we had afternoon tea, it took 3 attempts to get a drink order right which just seemed wasteful.
Overall the service was okay, but nothing outstanding or screams 5 star. I have stayed in other spa hotel with better service. I wouldn’t stay again.
4.2
Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs!
We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible.
The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building.
The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay!
Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too!
I would love to add how well they catered for my partners gluten allergy too! We will be back soon!
4.2
The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.
4.2
Had an amazing trip. The treatments I had were fantastic.
Dinner and breakfast were lovely, a couple of niggles, the vegetarian breakfast could have been hotter. I sat at the same table for all meals, and the same traces of food down the side of the seat from when I first had dinner hadn’t been cleaned up, and a few splashes of something on the wall also.
4.2
Couldn’t fault anything about this place.
4.2
Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.
4.2
Feel the hotel is very over priced. The setting is beautiful, but when you move through the communal areas the rooms / corridors are shabby and the decor outdated. A hotel charging these rates should have far higher standards. Breakfast was very disappointing, it took over 40 minutes for it to be delivered. When it came, I had a very sad looking vegetarian sausage, some overcooked spinach, 3 very small / sad looking bits of potato etc. etc. Really wasn't good enough. Also the breakfast room was dark, dingy with wood effect wall paper on the walls. Just not good enough for a hotel charging these rates
4.2
What a wonderful place.. The only issue here was that we only booked one night and should have done two.. The spa is just fabulous and every member of staff is fantastic.. There is not much more to say except if you want a fab place to stay to chill and get out of the city. Just come here. Well worth it.
4.2
Excellent service from the team.
4.2
It is mice to have good service
On arrival concierge at the car
Reception fesk fully personef
Any request quickly sorted
4.2
This is my third visit to this property and I was still impressed with the ease of checking in , the friendleness & helpfulness of the Staff.
The room was impressive & well worth the price charged.The bath was divine.
4.2
Not as nice as it looks, a bit poky and probably 40-50% overpriced. Charging for the spa feels like price-gouging.
4.2
Amazing spa, one of the best I’ve been to would highly recommend it.
4.2
Lots of lovely furnishings and comforts (lovely robes etc). Some more investment in the property required to up the maintenance levels and make the older (and charming) rooms completely successful. I wouldn’t have been disturbed by the air con units outside my room if the windows had been double glazed. Continental breakfast was perfectly acceptable but uninspired.
4.2
Staff all friendly and helpful so can’t fault them but hotel itself is a bit tired and not the look and feel of a 5 star hotel so prices should reflect this. Room had large stains on the carpet and pillows so won’t be returning any time soon.
4.2
We thoroughly enjoyed our stay. The staff were friendly and both the food and the facilities excellent. I booked the Alexander because we had been before and I new it would be a great place to celebrate my Wife's birthday and it was. Thank you all for making her birthday wonderful.
4.2
Lovely room, huge bathroom!
Disappointed about how noisy the room was, must have been above the kitchens - the hum of the extraction fan could be heard through earplugs. We also needed to request a heater as the room was cold - it arrived quickly and did just the trick.
4.2
It was in a nice location and the staff were helpful in terms of facilitating a dog friendly room. Only problem is I was booked for a 45mins body massage and only got about 37mins, even tho it’s not a big difference but for £125 I would expect the full time. Apart from that a lovely stay all in all.
4.2
Beautiful country hotel with wonderful spa facilities including an outdoor jacuzzi and sauna. The rooms need to be checked before guests arrive, our room had a problem with drainage in the shower and the safe was not closing.
4.2
Stunning location, plenty of parking and the main building is lovely. The grounds are very pretty (although we felt weren’t being maintained as they could have been to bring the feel of the outside space up to a level commensurate with a good 5 star hotel).
We were upgraded into a luxury room which was very nice and very welcome. The room was beautifully appointed and characterful with a lovely bathroom.
The food we had was very nice, service in the Reflections restaurant not as good as it could have been. We felt a bit rushed and perhaps expected a bit more of a personal service.
The Utopia spa was very pleasant. Busy on our first day with lots of spa day clients taking all but one of the pool beds but on our second day, it always much quieter and very enjoyable. The outdoor sauna and hot tub in particular were lovely, just a bit of garden maintenance would have made it truly stunning.
We will definitely return though.
FAQs
How much does this hotel cost compared to others in Mid Sussex District?
The average price for a rental in Mid Sussex District is R 2,174 per night. This rental is R 2,064 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Alexander House And Utopia Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Alexander House And Utopia Spa. Enjoy the water!
Is Alexander House And Utopia Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Alexander House And Utopia Spa?
We found 10 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, parking, and laundry.
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