Kempinski Hotel Cancún
Resort in Cancun
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this resort
Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Kempinski Hotel Cancún's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Kempinski Hotel Cancún offers 363 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
An outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.
Catch some rays at the beach or spend the day relaxing at Kempinski Hotel Cancún's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Kempinski Hotel Cancún offers 363 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in January 2023.
An outdoor tennis court and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Cancun
Available Rooms
Club Suite (Seaside)
Beds not specified • 883 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite (Seaside)
Beds not specified • 882 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite (Seafront)
Beds not specified • 882 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Club Double Room (Seaside)
Beds not specified • 441 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Club Room, 1 King Bed (Seaside)
Beds not specified • 441 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
2.5 / 5.0
Amazing experience! We've stayed here before and we love the way it's service oriented and the staff say "yes" to pretty much everything we ask for. Also, because it's not all inclusive, there is less crowds and more personalized attention. Will be back next year!
5.0 / 5.0
Extraordinary experience Excellent hotel and very friendly staff
5.0 / 5.0
Food and service was amazing
5.0 / 5.0
I am always wary of hotels, especially in Cancun. We have traveled often to the area but like to try new places! I also always try to search for a 5 star hotel. This by far was one of the nicest hotels we have been at. Starting with the employees they all gave us impeccable service truly making it not only a 5 star feeling but VIP. Everything was phenomenal from the suite to the beach to the pool to the food as well.
4.0 / 5.0
Second time staying in this property, it is probably the best in Cancun since I’ve been there 23 times! Although it is a lot more expensive for dinning. Breakfast buffet is 60 dollar per person and a small lunch for 3 ppl is definitely over 100 dollar. It’s very quiet and luxurious so I feel like it is worth it. Will definitely go back
1.0 / 5.0
This was my first time at this hotel. I took two of my kids to enjoy four nights before the school starts. I was looking for a high-quality All-inclusive resort. This hotel is FALSE advertising itself as such. When we arrived, the hotel was almost empty; except of standing around personnel was no one seen around. It was an alarming sign. At the check in they announced that in addition to $450/night I already paid, I need to pay an additional $70/day in the resort fees and no food or drinks were included. I took my kids for a quick, breakfast and was charged $71 for a salad, one chicken wrap and one order of tacos of very low quality. The chicken was dry and pieces of egg in it were disgusting. I came back to the front desk and asked them to refund the money BEFORE I even checked in. They refused to provide any refund. I took a taxi and went to Moon Palace resort where I enjoyed very much. I lost all my money I paid to Kempinski. If I would stay, my vacation would be ruined. I don’t know how they got positive reviews, which tricked me into buying this stay. Maybe those are all fake reviews or possibly the new ownership of the hotel is the reason for the pretty shell with no value to offer.
1.0 / 5.0
This was my first time at this hotel. I took two of my kids to enjoy four nights before the school starts. I was looking for a high-quality All-inclusive resort. This hotel is FALSE advertising itself as such. When we arrived, the hotel was almost empty; except of standing around personnel was no one seen around. It was an alarming sign. At the check in they announced that in addition to $450/night I already paid, I need to pay an additional $70/day in the resort fees and no food or drinks were included. I took my kids for a quick, breakfast and was charged $71 for a salad, one chicken wrap and one order of tacos of very low quality. The chicken was dry and pieces of egg in it were disgusting. I came back to the front desk and asked them to refund the money BEFORE I even checked in. They refused to provide any refund. I took a taxi and went to Moon Palace resort where I enjoyed very much. I lost all my money I paid to Kempinski. If I would stay, my vacation would be ruined. I don’t know how they got positive reviews, which tricked me into buying this stay. Maybe those are all fake reviews or possibly the new ownership of the hotel is the reason for the pretty shell with no value to offer.
5.0 / 5.0
Good
5.0 / 5.0
Good
5.0 / 5.0
Wow i was amazed with property and staff. First time staying at this resort.
5.0 / 5.0
Wow i was amazed with property and staff. First time staying at this resort.
5.0 / 5.0
Is an amazing hotel with a lot heritage and great facilities
5.0 / 5.0
Is an amazing hotel with a lot heritage and great facilities
5.0 / 5.0
Best beach. Crystal clear water
5.0 / 5.0
Best beach. Crystal clear water
5.0 / 5.0
Every thing great hotel , definitely I will stay here again
5.0 / 5.0
Every thing great hotel , definitely I will stay here again
5.0 / 5.0
We love this hotel! First visited without the family, second visit brought the adult kids. We all highly enjoyed everything about this hotel. Club level was amazing. Relaxed atmosphere with great food. Small bites but perfect for us all. Drinks were a bonus as well. Thank you Kempinski for making our stay a memorable one. Everyone on every level was top notch. Quiet, classy, comfortable and extremely clean. Service and staff at every level were amazing. Thank you!
5.0 / 5.0
We love this hotel! First visited without the family, second visit brought the adult kids. We all highly enjoyed everything about this hotel. Club level was amazing. Relaxed atmosphere with great food. Small bites but perfect for us all. Drinks were a bonus as well. Thank you Kempinski for making our stay a memorable one. Everyone on every level was top notch. Quiet, classy, comfortable and extremely clean. Service and staff at every level were amazing. Thank you!
4.0 / 5.0
We were upgraded to a front ocean view which was great. The property was gorgeous. The entire staff was very attentive and polite . The restaurants were overpriced. Wish it was an All Inclusive hotel or at least have Breakfast included but overall experience was good.
4.0 / 5.0
We were upgraded to a front ocean view which was great. The property was gorgeous. The entire staff was very attentive and polite . The restaurants were overpriced. Wish it was an All Inclusive hotel or at least have Breakfast included but overall experience was good.
5.0 / 5.0
It was an awesome experience!
5.0 / 5.0
It was an awesome experience!
5.0 / 5.0
Great hotel! Clean, spacious rooms with an amazing view of the sea.
Staff was very helpful & attentive. Made custom meals that weren’t on the breakfast buffet menu to cater to dietary restrictions without me having to ask.
5.0 / 5.0
Great hotel! Clean, spacious rooms with an amazing view of the sea.
Staff was very helpful & attentive. Made custom meals that weren’t on the breakfast buffet menu to cater to dietary restrictions without me having to ask.
5.0 / 5.0
The staff was amazing I have never had such good service. The food was also wonderful along with all the amenities. Everything about the property was magical I will definitely go there again.
5.0 / 5.0
The staff was amazing I have never had such good service. The food was also wonderful along with all the amenities. Everything about the property was magical I will definitely go there again.
5.0 / 5.0
The hotel staff go out of their way to let you know they are glad you are there and want to help make your stay wonderful
5.0 / 5.0
It is my favorite hotel chain and Cancun location didn’t disappoint. Beautiful and elegant! Great staff, food and service.
5.0 / 5.0
It is my favorite hotel chain and Cancun location didn’t disappoint. Beautiful and elegant! Great staff, food and service.
2.5 / 5.0
Overall service was excellent but the pool service was awful. Slow or non existent and dirty towels, food and old drinks just laying everywhere. Very slow to clean up but if you tried to open an umbrella 3 people would run over to you. Very slow to take orders or just clean up the pool area from food and drinks.
2.5 / 5.0
Overall service was excellent but the pool service was awful. Slow or non existent and dirty towels, food and old drinks just laying everywhere. Very slow to clean up but if you tried to open an umbrella 3 people would run over to you. Very slow to take orders or just clean up the pool area from food and drinks.
5.0 / 5.0
Great hotel
5.0 / 5.0
Great hotel
5.0 / 5.0
Clean, updated, friendly staff
5.0 / 5.0
Clean, updated, friendly staff
2.5 / 5.0
Great location.Upscale facilities. Pleasant, friendly and very attentive service.
2.5 / 5.0
Great location.Upscale facilities. Pleasant, friendly and very attentive service.
5.0 / 5.0
Great location, nice for a quiet stay while enjoying the beach and nearby restaurants
5.0 / 5.0
Great location, nice for a quiet stay while enjoying the beach and nearby restaurants
FAQs
How much does this resort cost compared to others in Cancun?
The average price for a rental in Cancun is R 2,267 per night. This rental is R 6,562 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Kempinski Hotel Cancún. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Kempinski Hotel Cancún. Enjoy the water!
Is Kempinski Hotel Cancún pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kempinski Hotel Cancún?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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