St Giles House Hotel
Hotel in Norwich
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Balcony or Patio and more
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About this hotel
Norwich hotel in Norwich City Center with a full-service spa and a 24-hour front desk
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms, and conference space are onsite.
St Giles House Hotel offers 24 air-conditioned accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms, and conference space are onsite.
St Giles House Hotel offers 24 air-conditioned accommodations with minibars and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 50-inch Smart televisions come with digital channels.
Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and portable fans. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Balcony or Patio
Hot tub or spa
Map of Norwich
Available Rooms
Executive Double Room (not dog friendly)
Beds not specified • 13 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
The Georgian Double (dog friendly)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Twin Room (not dog friendly)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite (not dog friendly)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Georgian Suite (not dog friendly)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
2.5 / 5.0
Great city stay. Fabulous central hotel with lovely staff. Beautiful warm, clean room. Exactly what we wanted for our break
0.5 / 5.0
I booked a suite but when I went into the bathroom I found that it had not been cleaned, soap still in the soap dish, and overflowing bin. I was going out and was short on time, complained to the manager who quickly offered a complimentary breakfast and free car park. I asked if they would transfer my bags to the new room due to my lack of time. On my return the room was a basic (much cheaper) but to my dismay the bathroom was filthy, floor was disgusting, shower had hair in it and towel rail rusting. The carpet was stained, bed clean fortunately. I complained in the morning and was told that "they were sorry!" I mentioned that this is the worst hotel thst I have stayed in for years and my breakfast/car park was no saving due to the room down grade...again 'they are sorry!" Not acceptable and am going to take this further!
2.0 / 5.0
Nice room but tv did not work it said weak signal, location of hotel fab. We were surprised to learn as we were staying at hotel we had to pay £10 to park, breakfast good.
2.0 / 5.0
Nice room but tv did not work it said weak signal, location of hotel fab. We were surprised to learn as we were staying at hotel we had to pay £10 to park, breakfast good.
3.0 / 5.0
Great location and comfortable beds but the rooms need to be refurbished
2.0 / 5.0
The beds were tired, the shower leaked into the bedroom and the bathroom extractor fan went on for 40 minutes.
On the plus side great location, desk staff were very friendly and parking was secure
2.0 / 5.0
The beds were tired, the shower leaked into the bedroom and the bathroom extractor fan went on for 40 minutes.
On the plus side great location, desk staff were very friendly and parking was secure
1.5 / 5.0
I recently stayed at the St Giles on a business trip. Couldn't fault the people who work there, absolutely everyone I interacted with was wonderful. Areas for improvement: one of the light bulbs wasn't working in the room and hadn't been changed, and the lighting in the room in general was very dark when trying to work. There were no accessible plug sockets in the room to plug my laptop in - again tricky when working. I ended up doing a zoom call sat on the floor plugged into a socket under a dressing table (not desk) by unplugging the fridge because of a lack of access. I accept the hotel is old but these are really basics that most people will need and so perhaps thought to renovating with the end user in mind might be useful. The TV didn't work properly for poor signal which is easily resolved. The water took a considerable time to warm up which is fine if you're not in a hurry to get somewhere. All in all, if you're going to Norwich for a leisurely trip and not in a hurry then this hotel is probably for you. If you need efficiency and the ability to work it's probably not the best choice.
1.5 / 5.0
I recently stayed at the St Giles on a business trip. Couldn't fault the people who work there, absolutely everyone I interacted with was wonderful. Areas for improvement: one of the light bulbs wasn't working in the room and hadn't been changed, and the lighting in the room in general was very dark when trying to work. There were no accessible plug sockets in the room to plug my laptop in - again tricky when working. I ended up doing a zoom call sat on the floor plugged into a socket under a dressing table (not desk) by unplugging the fridge because of a lack of access. I accept the hotel is old but these are really basics that most people will need and so perhaps thought to renovating with the end user in mind might be useful. The TV didn't work properly for poor signal which is easily resolved. The water took a considerable time to warm up which is fine if you're not in a hurry to get somewhere. All in all, if you're going to Norwich for a leisurely trip and not in a hurry then this hotel is probably for you. If you need efficiency and the ability to work it's probably not the best choice.
2.0 / 5.0
Beautiful building but a lot of money for what we ended up with. The room was dirty and not well maintained. The bathroom needs a serious update. A shame because the building is beautiful but there’s clearly no money being spent on the upkeep. Won’t be coming here again.
2.0 / 5.0
Beautiful building but a lot of money for what we ended up with. The room was dirty and not well maintained. The bathroom needs a serious update. A shame because the building is beautiful but there’s clearly no money being spent on the upkeep. Won’t be coming here again.
4.0 / 5.0
Good quality room and an excellent environment. Close to historic parts of Norwich.
4.0 / 5.0
Good quality room and an excellent environment. Close to historic parts of Norwich.
2.0 / 5.0
Had to hunt for receptionist for quite some time, approaching 10 mins. Found a body eventually and receptionist arrived. Very efficient check in and service after that. Bathroom v basic. Breakfast not too good. Felt that manager was trying hard but some staff perhaps needed more training.
2.0 / 5.0
Had to hunt for receptionist for quite some time, approaching 10 mins. Found a body eventually and receptionist arrived. Very efficient check in and service after that. Bathroom v basic. Breakfast not too good. Felt that manager was trying hard but some staff perhaps needed more training.
2.5 / 5.0
Fabulous location
Friendly service
Beautiful hotel with character
2.5 / 5.0
Fabulous location
Friendly service
Beautiful hotel with character
3.0 / 5.0
If is convenient.
A little tired. Bathroom needed an upgrade.
3.0 / 5.0
It was relatively expensive and bit eccentric, a blend of stylish and unloved. Shower was tired and old. Would stay again if other options not available.
3.0 / 5.0
It was relatively expensive and bit eccentric, a blend of stylish and unloved. Shower was tired and old. Would stay again if other options not available.
3.0 / 5.0
This was more “barebones” than it appears in photos. A bit worn, but clean and the staff was very kind and helpful.
3.0 / 5.0
This was more “barebones” than it appears in photos. A bit worn, but clean and the staff was very kind and helpful.
2.0 / 5.0
Fantastic value for money hotel right in the centre of Norwich - as long as you’re staying midweek? It’s not perfect - my room was looking a little tired and that was after an upgrade. You have to expect a few minor issues but you’re supporting an independent hotel.
There is car park right in the middle of town which can be a challenge to reach. The entrance from the car park isn’t too grand and it’s a guess where the reception is.
It needs a bit of money spending on it and could do with a chef in the evening but I’m guessing they’ll get there. The staff are all very helpful and an asset to the hotel. I will be staying at St Giles again.
2.0 / 5.0
Fantastic value for money hotel right in the centre of Norwich - as long as you’re staying midweek? It’s not perfect - my room was looking a little tired and that was after an upgrade. You have to expect a few minor issues but you’re supporting an independent hotel.
There is car park right in the middle of town which can be a challenge to reach. The entrance from the car park isn’t too grand and it’s a guess where the reception is.
It needs a bit of money spending on it and could do with a chef in the evening but I’m guessing they’ll get there. The staff are all very helpful and an asset to the hotel. I will be staying at St Giles again.
4.0 / 5.0
Beautiful hotel in central Norwich!
4.0 / 5.0
Beautiful hotel in central Norwich!
0.5 / 5.0
We stayed in the grand suite for one night.
On entering the suite there was a smell of bad drains. One of the bathrooms was locked and we were not allowed the key. The shower room had a blocked sink and the toilet seat was poor quality plastic and had to be held up by hand when using.The upholstery in the sitting room was badly stained and ripped. The furniture was of poor quality. There was damp in several areas. The bedding was flimsy. The wood flooring was unstable in places. The windows were single glazed and allowed traffic noise during the night. There were no robes or slippers. Toiletries were underwhelming.
We complained immediately and asked to see the manager or for her to contact us. We were told that was not possible and that we must contact her by email. This we did but she did not have the courtesy to reply.
Breakfast service was poor and the food average.
The hotel had an air of neglect.
We have since learned that the “St Giles House Hotel” is up for sale.
0.5 / 5.0
We stayed in the grand suite for one night.
On entering the suite there was a smell of bad drains. One of the bathrooms was locked and we were not allowed the key. The shower room had a blocked sink and the toilet seat was poor quality plastic and had to be held up by hand when using.The upholstery in the sitting room was badly stained and ripped. The furniture was of poor quality. There was damp in several areas. The bedding was flimsy. The wood flooring was unstable in places. The windows were single glazed and allowed traffic noise during the night. There were no robes or slippers. Toiletries were underwhelming.
We complained immediately and asked to see the manager or for her to contact us. We were told that was not possible and that we must contact her by email. This we did but she did not have the courtesy to reply.
Breakfast service was poor and the food average.
The hotel had an air of neglect.
We have since learned that the “St Giles House Hotel” is up for sale.
2.5 / 5.0
Friendly helpful staff in a great location.
2.5 / 5.0
Friendly helpful staff in a great location.
1.0 / 5.0
Dirty bathroom and poor breakfast
1.0 / 5.0
Dirty bathroom and poor breakfast
2.0 / 5.0
This is a quirky hotel in the middle of Norwich- the location is great.
2.0 / 5.0
This is a quirky hotel in the middle of Norwich- the location is great.
4.0 / 5.0
Older hotel with lots of character. Quaint and cozy.
4.0 / 5.0
Older hotel with lots of character. Quaint and cozy.
1.0 / 5.0
Booked a suite for £265. It was filthy. It was dark when we arrived. Had I seen the Urine stained mattress with no protector before going to bed, I would not have stayed in that room/hotel. General lack of cleaning throughout. Bathroom dirty. Blinds thick with dust. Filthy windowsills. Months of dirt. Bed was 2 mattresses together and so worn that I was rolling into the middle. £265 wow. Only positives were locality, parking. Breakfast not great. I could go on. Please see the photos. Reception staff lovely - apologies received but nothing they could do as paid for via Hotels.com. Got the impression I was one of many who’d given this feedback. Would not recommend.
1.0 / 5.0
Booked a suite for £265. It was filthy. It was dark when we arrived. Had I seen the Urine stained mattress with no protector before going to bed, I would not have stayed in that room/hotel. General lack of cleaning throughout. Bathroom dirty. Blinds thick with dust. Filthy windowsills. Months of dirt. Bed was 2 mattresses together and so worn that I was rolling into the middle. £265 wow. Only positives were locality, parking. Breakfast not great. I could go on. Please see the photos. Reception staff lovely - apologies received but nothing they could do as paid for via Hotels.com. Got the impression I was one of many who’d given this feedback. Would not recommend.
4.0 / 5.0
The hotel had sone lovely features, nice reception area, friendly staff, lovely bedroom, warm, and good facilities, comfortable bed and had a good nights sleep, bathroom spacious, lovely shower.
4.0 / 5.0
The hotel had sone lovely features, nice reception area, friendly staff, lovely bedroom, warm, and good facilities, comfortable bed and had a good nights sleep, bathroom spacious, lovely shower.
FAQs
How much does this hotel cost compared to others in Norwich?
The average price for a rental in Norwich is R 2,457 per night. This rental is R 0 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at St Giles House Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is St Giles House Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at St Giles House Hotel?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, balcony or patio, and hot tub or spa.
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