The Hotel Chalet at The Choo Choo

Bed, TV and multimedia, Bedroom, hair dresser

TV and multimedia, Living room, Dining area, storage

Bed, Living room, Photo of the whole room, Seating area, Bedroom

Patio, Bed, Balcony/Terrace, Seating area, Dining area, Bedroom

4.5

Excellent(920 Reviews)

Hotel in Chattanooga, TN

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Nestled between the Tennessee River and the foothills of Appalachia sits The Hotel Chalet. Anchor to the iconic Chattanooga Choo Choo, the hotel offers an air of nostalgia replete with first class accommodations.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Chattanooga, TN

Nearby attractions

Available Rooms

Double Room

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Quadruple Room

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Quadruple Room

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Suite

1 King • 1 Sofa • 699 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

RRRR

The Hotel Chalet at The Choo Choo

RRRR

4.5

Excellent(920 Reviews)

Hotel in Chattanooga, TN

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Chattanooga, TN

Nearby attractions

Available Rooms

Double Room

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room

1 King • 355 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Quadruple Room

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Quadruple Room

2 Queen • 355 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Suite

1 King • 1 Sofa • 699 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.5

Excellent(920 Reviews)

100% verified reviews

5.0

Dec 2024

Great time and location

Convience..

5.0

Dec 2024

All abord

No complaints at all We asked staff for a non tourist restaurant, and the place they told us to go to was the best food we have had in days!!!!

No need for this question to exist

3.5

Aug 2024

Nickel and dimed, nice room

The room was beautiful, halls quiet. It seems the restaurant, bar area and pool is relatively new, but it’s very well laid out and will be really nice once trees and plants mature

Before arrival I got several text welcoming me and reminding me of details, but once arrived on the property, texts went unanswered and no one picked up when I dialed zero from the room a couple of times for reception and service. Since I had kids, I requested a room near the pool, I had seen the rooms before and realized that all or most rooms on the bottom floor had a back patio area. As I understood from talking to other guests, there was no special cost associated with a bottom floor “ standard” room, don’t know if it was just to ensure I got this room, or for what other reason I was charged an additional $25. I wasn’t sure how their service went as far as in room water with some metal jars and with three children – we needed more water which we ended up getting by the pool area out of the large coolers. Every single thing was monetized, $3 for a bag of tea, none free in room. Parking was $18, coffees were for purchase, and there was no breakfast.

4.0

Aug 2024

A lovely two night stay

Gorgeous boutique hotel, well located in the historic part of the city. Easy to get the shuttle to the other part of town. Lovely pool area and gym too. Well appointed room and lovely finishes

No complimentary tea/coffee in lobby. WiFi was patchy when not used in room, e.g couldn’t access poolside. Shame room didn’t have a tub as was traveling with young children who don’t enjoy showers (though it was a great shower!)

5.0

Jul 2024

The hotel was beautiful and very original.

beautiful and everything in walking distance

Paying for parking

5.0

Jun 2024

All in all we were very satisfied & we will be back!

Very unique & clean & loved having a patio. It us a nice place to have a couple of beers & gave my husband a nice place to smoke his cigar

We felt the fee for parking was excessive especially if you stay more than 1night. It would get very costly

5.0

Jun 2024

Home away from home.

This is our home away from home. We love coming to The Hotel Chalet. The staff are all so nice and friendly. It's close to our appts and restaurants are in abundance.

The only thing I really don't like is how uncomfortable the patio chairs are. The chairs could use some sort of padding. Even if you're a small person the seats of the patio chairs leave marks on the backs of your legs.

5.0

Jun 2024

It was comfortable and worth it.

It is located downtown. The room was clean with comfortable beds and a nice bathroom.

5.0

Jun 2024

Everything was perfect for a birthday stay.

Love the new face-lift. Everything was nice and clean. Location is perfect.

Bigger mini fridge lol.

4.0

May 2024

Excellent!!

Very convenient to great downtown locations!! Excellent facilities! Exceptional service from Jordan and Corey!!!

The Saturday front desk manager, Jonathan, was not very friendly and even after I had confirmed three times with three wonderful people, part of my party’s arrival on Saturday morning was disrupted and he was rude to my daughter and son in law and then gave us all the cold shoulder the rest of the day.

5.0

May 2024

A taste of Victorian luxury in the heart of downtown

Quiet room, comfortable, even luxurious. Could have stayed a whole week!

Need better signage directing you from drive to the hotel itself. No breakfast included. Weak cell phone signal. Parking is $18 a day.

5.0

May 2024

Is was fantastic I’m definitely going to be staying there again.

Everything

N/A

5.0

May 2024

Very relaxing.

Everything. At some point maybe a different restaurant. But all in all loved our stay!!

Nothing

4.5

May 2024

No literature in room to tell anything about the hotel or anything around.

Very nice and comfortable

Isolated. Nothing close around to walk to or eat.

5.0

May 2024

The location is great and you can easily walk to restaurants and bars in a short distance behind the Elsie’s daughter ca

The whole vibe of this hotel was fantastic! The train cars were so cute and the bed was so comfortable! I enjoyed the restaurant right on the property.

4.0

May 2024

Heart of Chattanooga

Clean, great location, nice pool, great staff!

No complimentary water in room & no ice machine. Staff was nice to get it from kitchen but would be more convenient for guests to be able to get it. They did have a water refillable station but you needed a water bottle to be able to fill it.

4.5

May 2024

Lovely hotel, best of our trip.

Amazing location, super comfortable, great shower and lovely design throughout. I’d very happily stay again.

I missed having a breakfast available but a cafe close by was outstanding so it worked out well 😁😁

5.0

May 2024

Over all, we enjoyed our stay and will return in the future. Was a great value.

Bell man was exceptionally friendly and helpful. Front desk personnel assisted with a charge mistake and rectified it immediately.

I was surprised that coffee was not available in the lobby free of charge, charge for coffee in the room was ridiculously priced. Need to ensure the refrigerator is marked that the items inside are "for purchase only" otherwise "do not open".

5.0

Apr 2024

Lovely, look forward to staying there again!

It was clean & had everything that we needed on the hotel property.

Didn’t seem to have clearly marked signage of where check in was from Market street.

5.0

Apr 2024

Would dearly for every trip to visit my boys.

Staff was very helpful and nice. Room was clean and comfortable.

Wasn’t anything I didn’t like

5.0

Mar 2024

Perfect Stay!

Hotel is so cute and unique! Location is great as well as the price! We will definitely stay here again.

5.0

Mar 2024

We would stay here again, no questions asked.

There is really nothing not to like about this hotel. The location is great. It is right in the middle of everything. You can walk to about anywhere you need to go. The decor was absolutely amazing! The room was very clean and the staff was very nice.

Really there wasn’t any negatives, the only thing I can think of is my hot water went out in the shower for a minute or two but it came right back.

5.0

Mar 2024

Great place and great location

Loved being able to walk to the signal within minutes and walk to food.

4.5

Mar 2024

Over night get away

Location and size of room

5.0

Mar 2024

Wir haben uns sehr wohl gefühlt.

Das Hotel mit einer wunderschönen Lobby liegt direkt neben dem Bahnhof mit dem Choo Choo. Man konnte zu Fuß nette Lokale und den Bahnhof erreichen. Die Zimmer (wir sind spontan eine Nacht länger geblieben und einmal umgezogen) waren groß, sehr gut ausgestattet und die besten, die wir auf einem langen Road Trip hatten. Frühstück hatten wir nicht gebucht. Waren in einer tollen Bäckerei um die Ecke, Niedlov‘s. Wir bekamen Gutscheine für einen Willkommensdrink in einer wunderschönen Bar nebenan.

Es war etwas hellhörig, weil es ein Zimmer mit Verbindungstür war. Nebenan und gegenüber wohnte eine Familie mit kleinen Kindern, die bis Mitternacht sehr laut waren. Dafür kann das Hotel aber nichts. Trotzdem war es ein sehr schöner komfortabler Aufenthalt.

5.0

Mar 2024

Perfect stay downtown! Clean and comfy!!

Very clean rooms! Loved the uniqueness of the rooms! Basic toiletries provided even some great smelling soap, shampoo, and conditioner! Perfect location downtown! Beds super comfy! Quiet location!

5.0

Mar 2024

My stay at the Hotel Chalet was by far the little piece of paradise I needed for a weekend trip. I plan on making more v

The location, environment were exceptional!!

The only very very minor thing was the bed was just a little too stiff.

4.5

Mar 2024

A comfortable room , very close to restaurants!!!

Lovely setting!!! Close to restaurants ! very clean! Loved the size of the room! lStaff was very nice!

I wish that there was an ice machine where I can get my own ice! I also wish a microwave was available to use somewhere in the building . Needed more light!!!

4.0

Mar 2024

Very helpful and the best location for the price

The location for restaurants, breweries, and entertainment is the best. All with in walking distance.

Very eclectic and unique. But just, and I mean, slightly dated. But that is part of the charm.

5.0

Mar 2024

We will definitely stay there again!

Location and comfort!!

The bedroom walls could be a bit lighter!

1.5

Mar 2024

Twice was enough trust me spend more for nicer

I like that it is close to our favorite restaurant

The fact that this was our second stay… first time was awful but it was during renovations…. Toilet handle kept coming off, manager kept reiterating that he wasn’t charging me this time, was originally given the wrong room, have 4 charges on my card! They charge 75.00 for incidentals and that is completely fine, but if you have to charge something…. That is a whole nother charge!!! I’ve had bills decline now out of my account today thanks to that! Second time was enough for me and my family

4.5

Mar 2024

I would stay here again.

The room was spacious and very clean. The staff was awesome.

5.0

Feb 2024

Beautiful restoration of old hotel.

Love the bathroom materials and colors. The water pressure was great!

4.0

Nov 2023

Great location for couples

Location, History, and husband said it was best night of sleep he has had in a while.

Waiting for renovation to be complete but wasn’t bad

4.5

Nov 2023

Beautiful renovation in a great location.

The staff is amazing!!

Some rooms still being renovated.

4.0

Jul 2023

Very good

Staff were very friendly.

Renovations being done do was quite noisy

4.0

Jul 2023

Very good

Location

Being renovated

2.5

Jul 2023

Our stay was ok. The hotel is undergoing more maintenance than I had imagined.

The property was historic and it seemed safe for the area. The staff were very friendly and helpful.

The hotel is undergoing major renovations and is basically torn apart. It is very loud and the water was turned off one day we were there. The first night we were in our room the phone in our room range 7 times during the night beginning around 8:30 p.m. and not stopping until we left the hotel the next morning. Also the walls are very thin.

1.5

Jun 2023

Poor

The location and the staff

I was very disappointed in the state of the hotel and surrounding grounds. Everything was under renovation and was not told about this prior to making reservations. The grounds were ropped off making it difficult to walk from one Part of the hotel to the other without tripping over debris.

2.0

Jun 2023

The staff were great, the restaurants were great. our only complaint was not disclosing the construction.

we have stayed at the choo choo a few times and have always loved it. we look forward to the gardens.

the property is under renovation, no where on the website does it state that construction is going on. The pool is under renovation, and the gardens as well. we traveled with our children, they were upset that the only things they had to do were not available.

FAQs

How much does this hotel cost compared to others in Chattanooga?

The average price for a rental in Chattanooga is R 2,562 per night. This rental is R 384 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Hotel Chalet at The Choo Choo. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Hotel Chalet at The Choo Choo. Enjoy the water!

Is The Hotel Chalet at The Choo Choo pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Hotel Chalet at The Choo Choo?

We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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4.5

Excellent(409 Reviews)

The Westin Chattanooga

The Hotel Chalet at The Choo Choo

Hotel in Chattanooga, TN

Reasons to book

About this hotel

Amenities

Map of Chattanooga, TN

Nearby attractions

Available Rooms

Double Room

Double Room

Quadruple Room

Quadruple Room

Suite

The Hotel Chalet at The Choo Choo

Hotel in Chattanooga, TN

Reasons to book

About this hotel

Amenities

Map of Chattanooga, TN

Nearby attractions

Available Rooms

Double Room

Double Room

Quadruple Room

Quadruple Room

Suite

Reviews

FAQs

How much does this hotel cost compared to others in Chattanooga?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Hotel Chalet at The Choo Choo pet friendly?

What amenities are available at The Hotel Chalet at The Choo Choo?

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