Location

Check in contact/ process not clear and could be mistaken to being at wrong address as accommodation is at back entrance

Clean bedroom Clean bathroom Tv worked

Security Outside area needed clearing of rubbish, it would make it more appealing

It was warm. TV had decent size

No signage at all, had to go through a littered back passage and a fire escape to get to room. People smoking spliffs next door, bathroom smelled damp and moldy, toilet had lots of stains, bed very uncomfortable with thin and hard mattress.

Room and ensuite spacious and spotlessly clean. Good shower. Towels, soap etc all provided. Nice and warm (stayed in January) Ideal location for Mill Road / station. Very good price. Access to spotlessly clean kitchen area.

Other residents (rooms below) coming in and out of their rooms, and talking, all night. Moderately rather than very loud so might not bother everyone / earplugs would have helped. Neither fridge in room or kitchen was on to store cold food. Access to room (top floor) very narrow and steep. Appearance of the rest of the property other than room and kitchen a little "shabby" but room and kitchen very clean and well presented

The location is good - pretty central and close to many good restaurants and bars.

I was only meant to stay in this property one night, to attend a work event, but ended up taking a £160 taxi home to another city in order to avoid staying here. When I arrived to check in (an hour after the hotel's stated check-in time), the room had still not been cleaned. The instructions to access the property were unclear, and therefore was difficult to access, resulting in me being locked out at 11pm. When I finally arrived in the room after my work event to sleep, there were not even covers on the pillows. The price for one night was cheap (£77), but I would expect bedding at a minimum, no matter the price. I did not feel comfortable staying, and would not recommend that anyone else stay here either.

Location is great, quiet, private room.

Were not enough towels for 2 people

Comfortable and spacious room in a great location (about 10-15 mins from the centre).

Was overpriced for what we received. It was a place to sleep though. Looking back I would have rather paid more to go to a hotel with better standards.

One towel between two people. Why? No microwave in kitchen. Heated food with pans, but they were all dirty. Coffee was old and all stuck together, so not suitable for consumption. Why not get some sachets of coffee!? So much light coming in from downstairs, it was impossible to block out. Needs to have a few things sorted out before they charge so much for one night.