My car was broken into during the night- I worked extensively with the front desk clerk to have the manager come in & review the security camera footage to see if there was enough to file a police report - that was 2 days ago and still no response from management. **The front desk clerk also informed us that she was also robbed at the facility while cleaning rooms - her coat w/credit cards &phone were stolen in broad daylight. Avoid this crime-ridden area of Carlsbad!

It's was perfect clean great bed

The upstairs people and that's it

clean comfortable and convenient.

over priced for what was offered but the location made up for it.

Everything was working fine, no problems.

Good location decent price

So I got there about an hour early to see if they would let me check in like I've done at other motels. Lady at the front says "Come back at 1, usually 2 bit ill get you in at 1". I noted that check in time was 1 on their website. No biggie. I get to the room and the a/c cover was on the floor amd the inside of the a/c was showing and was disgustingly filthy. I was so tired from my drive I let it go, but immediately knew we were not sleeping under the covers here. There was writing in several places in the room, floors were disgusting. Rwmote doesnt work to the tv. Only one light above the bed worked. The smoke detector was unplugged and sitting on the table. Then there was a roach that crawled from the bathroom the final morning there. The final morning i pulled back the bed covers to find stained, nasty old sheets and blankets. Had I not been rushing from funeral to family, I would have complained, but I was just so emotionally distressed already that I couldn't bring myself to. The owners of this establishment should be ashamed.

Decent room, comfortable bed, didn't try the breakfast.

The tv remote wouldn't work with the TV. I couldn't change channels. So I left it off.

Nice ,clean comfortable

nothing i didn't like

The pool was nice.

They put us in a smoking room after I requested non-smoking. There were cigarette burns all through the blanket's. The smoke detector was disconnected. Hole in the wall. The door handle slash lock looked like someone had tried to pry it off with a crow bar . The bathroom floors were wet when we arrived. The pictures on the website are false advertising and looked nothing like the room we were in.

The room was clean and the beds were fairly comfortable. The pool was awesome and very sunny.

The room (with two full beds) was very small. There was not much room to move around in, let alone to set up a pack 'n play. The outside door opened up to a sidewalk and then the driveway, which made me a little nervous for my kids.

The lady in the front office

I never received my refund for checking out early

very clean, everything worked except tv and they replaced it right away much better over all then 10 years ago.

Pool was milky looking and the pump for the filter was not running, when asked if they could turn it on the reply was, "it wasn't time for the pool guy".