Great check in. Good efficient staff at desk and housekeeping. Location was here two nights handy to a pub with good food Tesco and numerous takeaways

Limited equipment in room. Example no small fridge. But was clean fresh room

Bed and two bottles of water in the room basic but clean. Reception staff member very pleasant and polite.

No other food or drinks availabley

Perfectly located a few minutes drive from Heathrow Airport with very good private parking behind the hotel. Very, very friendly staff at the reception and very clean rooms. We would seriously recommend this hotel for anyone who wants to stay a night or so before travelling from Heathrow or after arriving. Supermarkets, restaurants and pubs are in walking distance.

Nothing. We had a very pleasant stay.

We had 2 rooms that were very clean and spacious. The bathrooms were also good and we had issues with the shower in one of them but the manager Taseef was extremely helpful and had it resolved during off hours. We also requested an extra fan because it was too hot and we prmptly received it.

I didn't dislike anything. Maybe the heat? But that's more of a climate problem than a hotel problem :D

Comfortable clean rooms and friendly staff.

Nice sized clean rooms

Wifi didn't work during our 2 nights stay. Front desk not available 24x7... Staff knocked my room at midnight to ask for the iron stand which i borrowed earlier....

1 hotel not suitable for my daughter and young granddaughter 2too far from the airport 3if I had been aware of this I would not have chosen it

Staff were helpful on the front desk. When needed help checking in

Parking was £5 for the night

I like the way it felt like going home and it wasn't formal or felt like you had to act something or someone your not

That I couldn't stay longer and maybe have some drinks and food vending machine on site

Good value for money. A comfortable room for a good price in a useful location. Easy to check-in and out, parking on site for only £5 per day.

I requested 2 single beds as I was going with my mother. Instead I was given a room upgrade which was fantastic. Hotel is a 5 minute walk from the train station & easy to get to.

The only positives about this stay were the helpful front desk person who kindly answered all my questions and helped me carry my luggage up the stairs to my room, the comfortable bed and pillows, and the ease of finding restaurants nearby.

Except for the two positives I mentioned, this is one of the worst places I've ever stayed. I chose it because I had an overnight layover in London with a 6am flight out of Heathrow the next morning. I had hoped to relax and get some sleep since I'd just flown from the US that day, and I wanted to stay somewhere near the airport. Because I'm an expat and was returning to where I live, I had a lot of luggage - two 23kg (50lbs) bags plus a heavy backpack. I had hoped to store the two suitcases in the luggage storage, as most hotels have that, but this one did not. In addition, there was no lift (elevator), so all of my luggage had to be schlepped up two flights of stairs. Thankfully, the guy at check-in was super nice and carried my heavy bags up the stairs for me as I was carrying the heavy backpack and another smaller backpack. He kindly answered all of my questions, too, which I really appreciated. It ended up being a long night, though, because I didn't get one wink of sleep. Between the people smoking and talking loudly on the terrace right outside my window and the paper-thin walls that allowed me to hear someone in another room snoring, people opening and closing their room doors as they came and went at all hours of the night/early morning, and someone from the floor above me playing super loud music, I ended up lying awake the entire night. I even had earplugs, but there was too much noise even for them. In addition, I could smell cigarette smoke wafting into the room from outside. The room wasn't that clean, either, so I was a bit grossed out by that. I kept finding black hairs all over the place, the floor was sticky as if someone spilled something and it was only wiped up but not really cleaned (so I had to wear my shoes at all times when I got out of bed in order to not touch the nasty floor with my socks or bare feet), and the bed and pillows had a smell to them that clung to my hair and clothes.

The location and quick check in was the only benefit of this property.

The insecure car park that you have to pay for upon checking in. The smell of old tobacco/smoke in our room. No A/C remote. The noise throughout the hotel when other are clearly up earlier to get flights is ridiculous. Doors slamming/footsteps every 2 minutes.

工作人员热情(staffs are friendly)

really limited facilities. No bin in the rooms, strange smell makes me really not good…

location for Heathrow , plain and simple with cheap car parking

being cold weather at present the duvet was thin and the heating was not overly warm although dial was on number 5.

conveniently close to the airport, clean and comfortable.

No kettle in room to make tea or coffee and the vending machine downstairs was basically empty. No hot water in the basin so couldn’t wash your face or shave.