Nicely designed hotel overall - but see problems below

Toilet didn’t work properly- reported problem, not fixed instead had to MANUALLY push the float down to get toilet to fill Air conditioning- very noisy - reported problem, never fixed VERY NOISY - chairs made LOUD scraping noises - many guests / maids scraping chairs throughout the day - voices of guests / hotel staff very loud / audible

The rooftop restaurant was very nice. The rooms were clean.

Restocking the room with essentials daily was hit or miss, we often did not have enough towels for everyone, toilet paper, Kleenex. Only 1 of the two bedrooms had A/C and none in the “living room”. The hotel ran out of water daily which means no water to wash with or flush toilets. The shower was often just a trickle.

Great location and friendly staff.

We didn’t have water for couple days during our stay and when we did have water we were luckily to have hot water to shower.

The beds were very comfortable, the place was bigger than imagined, the staff was friendly, it was very clean and the maid service daily was wonderful and secure (leave them a tip at the end of your trip because they are exceptional). The pool was great for the kids and had a nice view and vibe in the evenings and water was nice and warm. The AC, mini fridge and microwave were perfect in the room. The location was ideal in the center of it all but super quiet at night for a good nights rest. We will definitely stay here again on our next trip!

The stairs when wet were dangerous. You must wear shoes coming down from the pool because even if you are careful, if your feet are wet or it’s raining, you will almost certainly fall. Also water pressure was a little low at times but overall great stay!!

The spacious suite was perfect for our girls trip of 4. Nice to have the extra kitchen space with couch for gathering. We used frig, microwave, and coffee maker regularly. Staff were great and the room service was outstanding. Loved the location!

Beds were a tad hard but I still sleep well, and having a king, and 2 queens was awesome! We did have to reset the toilet floater each flush - hassle, but minor.

The staff were so helpful! The pool is lovely. It’s convenient to have a restaurant on site. The rooms were pleasant and cool. Staff arranging transportation made trips to and from the airport easy.

I loved the location, the layout, the staff, etc.

The stairs, that was the only down side to it.

It was centrally located and the pool area had lovely views .

No window in our room! just a light well. this is NOT clear when booking