Very clean and had plenty of amenities. Plus the staff was very friendly

Staff were kind and helpful, breakfast was good, location was amazing. Staff cleaned the room impeccably after the first night, which was a nice surprise.

The design of the rooms — tv in a strange place so that it could not be seen from the bedroom, nor could it be seen from the couch or breakfast bar without twisting my neck. The bathroom had no ventilation, and in the morning the two drains stank until water was poured down them. The furniture and articles (towels, sheets, etc) were shabby but clean.

Location was great, staff very nice

The hotel is wonderful, good Western standard, all the staff were extremely helpful and patient. We had a personalised breakfast in bed/on the balcony every day (you order the food you want and the time the night before at reception). Bed was confortable and cool. The AC worked perfectly, the location is walking distance to the center, the river, bars and restaurants and not too far from the bus station. The hotel felt very secure, staff kept the front gates locked but were always very quick to let us in. They helped us store our bags after checking out which demonstrates their great customer service!

Can't think of anything!

the location

We didn’t have basic products like toilet paper, shampoo, etc. We needed to ask for them

Good location, very friendly staff.

All go overall

Friendly staff.

The hotel is located right in front of a major trafficked road causing an extreme level of noise throughout most of the day and late into the night. The noise was so debilitating that I felt more tired and stressed after the stay than when I moved in. Add to that street vendors shouting and nearby locals playing very loud music in the evening. Even changing to a room facing the river instead of the road made virtually no difference. The building is not isolated and the windows are not airtight, a common thing in South America, which contributed to the lack of noise protection.

It is a nice place to stay. Just have the necessary to a brief stay and if you just need a place to to sleep well. It's clean and the personal are very nice.

We have a little trouble with the hot water in the shower.