Breakfast was very nice although our orders, only two, Came out at different times. I felt that the orders should have arrived together, especially in a 5 star hotel. Not alot to expect. Bed very comfortable and staff very helpful and friendly.

Again, a few things that I felt were not acceptable for a 5-star hotel; not enough drawer/shelf storage space for clothes, a towel rail for holding the bathroom hand towel would have been handy as otherwise we hand to hang towel over shower screen and that was too high for my wife to reach. The shower plug hole rubber seal was coming away from the plug hole. A frayed bath towel in our bathroom.

Clean and well appointed rooms. Good gym and spa facilities.

Limited seating at the bar. People were sitting in the foyer having their drinks as there were no seats available. All bar stools were removed. Bar staff were slow to attend. You couldn’t go up to the bar and order you had to sit down. Two restaurants separated by an open doorway. One was connected to the bar and one was supposed to be more fine dining. There were no seats in the bar lounge so we had to dine in the other restaurant. Limited and very expensive menu. 4 small scallops as a starter €26, fillet steak €46. We sat next to the doorway to the casual dining area and all the while food was being taken past us from the main restaurant to the lounge bar. Food prices were significantly cheaper in the lounge which was 10 feet from where we were sitting. Did not in any way feel exclusive just felt like a rip off. €400 for a family of 4 ( 12 year old and 14 year old) . Very over priced.

The room was clean and perfectly fit for purpose. Breakfast was very good and service was great

Because the hotel is so big and it was very busy it all seemed a bit impersonal

Très bel établissement belles chambres belles infrastructures

Rien

Breakfast was lovely. The rooms, grounds and facilities were spotless.

Staff and service in the bar was lacking. Loads of staff and men in suits busy cleaning glasses and concentrating on making cocktails, completely neglecting the customers and lacking a friendliness factor. I stood for ages at the bar waiting for my presence to at least be acknowledged and this happened to many of the guests both evenings of my stay. Really lacking in the warmth of welcome that we received in the reception on arrival and at breakfast. More customer care required

Unique character of hotel, suite was unbelievable

Not applicable

Everything. Food. Facilities. Everything was excellent

Nothing

Overall wonderful experience. Amazing breakfast and a fabulous family friendly hotel.