Overall a nice hotel, with friendly staff. Room request was perfectly planned.

It was very warm in the room, and the management refused to activate the airconditioning, so only warm ‘air’. I was forced to sleep with the balcony door open, however the centre of Nantes is very noisy during the nights … so the sleep was far from good.

Wonderful stay at the hotel, staff were really nice, we traveled with an infant and there was no issues with being provided with a cot.

the room is large and the bathrooms adequate. one of the rooms had a bathtub and the shower was not very good. the other room had a roof shower which was excellent

the shower in one of the rooms

Very nice hotel in a great location close to plenty of amenities. Rooms were of a good size for a city centre hotel and shower was great. Clean and comfortable with good wifi. Didn't have breakfast or use the dining facilities so can't comment on that.

Young male receptionist was very unhelpful when we tried to book a taxi next morning. Asked for a taxi at 08.10hrs for 08.30hrs. At 08.40hrs expedited it and was told it was coming. Following two further queries as to its whereabouts we were told that they wouldn't pick us up as destination was too close. At no point did anyone actively come and tell us this. Then we were told it was going to come and then we were told that it wasn't. This was completely unacceptable and I have never seen such poor shambolic communications from a hotel reception in the many years I have travelled the globe. I would not use this hotel again because of the way in which we were treated over something so simple which is ashame.

The perfect location - smack bang in the middle of the old city. Easy to explore this wonderful city from the hotel with bars, shops and restaurants galore close by. Friendly staff and on-site parking.

A little over-priced but location is every thing.

What an amazing room! We visited on a relatively quiet day just for one night and we got super lucky that we got upgraded to a suite. It was incredible. The bath was the size of my bathroom at home! There was a living room with a massive tv and a playstation, bedroom was massive and lovely decorated. The whole thing was so big you could get lost in it. What an amazing surprise and the staff couldn't be friendlier. We had a lovely stay. Thank you

Location is great and very central, lots to see and do around. We were kindly upgraded (thanks to receptionist) to privilege room which was spacious and had everything needed for a short stay. Comfortable bed and pillow. Nuxe products in bathroom is a lovely touch.

Carpet and curtains had some coffee stains on them. Hotel requires 200 EUR deposit booked on a credit card (i suppose for a bar service?)

Good breakfast. Great shower. Friendly staff.

Annoyed about having to pay 28 euros for car parking. On booking.com it suggested that the car was free (no mention of cost) After I booked I asked about parking and in return you gave me the instructions. Only at the very end did it say about the fees. It was misleading

nice location, comfortable room

beds were not most comfortable extremely tight parking getting to the hotel required being on the phone with the front desk to be able to navigate the secure entry streets

Excellent location and really nice decor, especially in the lobby. Very friendly and helpful staff. The room was clean and comfortable. The bathroom was a bit funny with the shower and toilet in seperate rooms.

The underground parking garage was very tight. I drove an Audi A5 and it was really difficult, but not impossible to get around the ramps and fit into a parking space. It would be a good idea to mention this in the description of the hotel, just in case someone arrives in a larger car.