Nice pool and excellent receptionist

Dinner was a little chaotic

L’entrée de l’hôtel est spacieuse, moderne et accueillante. Le parking est au calme. La piscine apporte un réel plus quand il fait chaud ! L’équipe est très sympathique. La salle de bain est propre avec des produits Rituals qui sentent très bons. Le restaurant propose des buffets et même des barbecues en été (se renseigner).

L’insonorisation est un peu juste quand il y a des enfants mal élevés qui courent… Un peu éloigné des plus beaux quartiers de Caen.

The staff were really lovely but so short staffed. They couldn’t serve everyone!

Understaffed

Room 355 looked over the air ambulance landing pad and it was very busy/noisy

Very helpful and friendly receptionist and manager. V good breakfast

Hairdryer had been glued together and fell apart. 30 minutes wait for drinks and food for dinner and then mixed up order

Great food both dinner and breakfast, friendly staff who were happy to converse in English so we all understood instructions. Child friendly with toys etc in reception to use. Great stop off on a longer journey.

The staff, the pool and the hotel facilities. The play area is a nice touch.

Tbe breakfast. Not many healthy options. Lunch v expensive and restrictive given the hotel is not near any restaurants.

Food at breakfast and dinner was very good much better than expected for this type of a hotel. Free parking big carpark safe for large car. Free hot / cold water at the reception with glass bottles to refill - every hotel should have this

rooms small, toilet smelled