Vriendelijk personeel. We komen er al jaren. Goed overnachtingsadres.

Super freundliches Personal in allen Bereichen, Gutes Frühstück, Gutes Preis-Leistungsverhältnis

Kleines Minus - schade , dass es keinen direkten Zugang von und zum Parkhaus gibt

Tutto ok

Well-located hotel just inside the German part of Basel and situated right above a shopping centre with a food court, with prices typical of Germany rather than the extortionate expenditures one would have to fork out in Switzerland. The centre of Basel is only a short trip away by tram.

While it is advertised that the hotel has no air conditioning, the temperatures inside the rooms are absolutely horrendous, even with the fans provided. I stay here again, but not in the summer. They could also use another lift in the building as the entire hotel is situated on the upper floors of a complex and there is only one lift serving all the guests.

Location

Reaching the hotel from its free parking and one cooler for 4 beds

The staff are flexible. I did not realize there was no AC and with the hot weather it was a struggle for the first 2 nights. The staff accomodated us into the AC room the 3rd day/night (they did not have the AC rooms available the first 2 nights). The AC rooms are much more spacious. The hotel is very clean.

Non-AC rooms which are also very tiny with hardly any place to walk

The room was large and the beds were pretty comfy, it was also pretty quiet and we had a sofa and a minibar which made a nice change. We also really liked that the hotel was located directly between the two borders with Switzerland and France and was a very short walking distance away from the Baden in Blut metal festival we travelled specifically to attend.

The rooms we (myself and my partner had a double, our friends had a twin room) got were both hotter than the surface of the sun. Not a huge deal but we did pretty much just have to sleep with the fans on full blast to avoid overheating. It's not a big deal as each room had multiple tower fans in them but it's worth mentioning there was no air conditioning or anything like that but this is a really minor issue and didn't really impact our enjoyment of our time there.

Breakfast was okay Advice to have more focus on lactose free / vegan options but no big deal though. Other than that variety was fine.

Super super hot in the room (way more warmer than outside) and we actually considered moving to another hotel in the middle of the night. It was bc our little kids finally were asleep (however woke up a couple of times because feeling stuffy) that made us decide to stay. Advice: no airco does not mean you can leave your guests like this. This was not even close to bare minimum requirements. Also for elderly and little children fe, it can be actually dangerous. Guys, we are in Europe and it’s 2023. Feedback was given however no real solution was offered (try another room but with the same climate, free breakfast) - As also mentioned please fix the very hot water coming out of the sink in the bathroom as now guests need to wash their hands/brush teeth in the shower otherwise get burned. - Window opens in a not child friendly way being on the 6th floor (In the Netherlands I don’t think that is allowed according regulations but not sure if the same is also applicable for your country). Sorry to all the operational staff as we understand you cannot influence this. But advice to the ones that are in control and do have the power, please improve your sh*t or shut this circus down.