excellent location

Very modern facilities, welcoming staff, location right at the main walking street by the lake. Free bikes the guests can use.

It was not the hotel's fault but there was a very loud music show in the street just in front, until almost midnight. The outside eating area has a nice view but there were many insects/bees which bothered a bit. Very busy area in the evening.

perfect location at the lake, cozy and quiet rooms and very friendly and helpful staff.

Great location on the lakefront, close to everything. Breakfast excellent. Air conditioning worked well.

The hotel was very nice, the rooms were large and the views of the lake were lovely. There were many common sitting areas, including a very inviting outside terrace. The pool was a bonus - very clean and warm. Staff were excellent. Breakfast was good. Ascona is charming. We would stay here again if we come this way.

The long series of steps up to the reception. The directions to drive to the front of the hotel, while thoughtful, were confusing because the hotel is almost adjacent to an easily accessed street (where you cannot park, but could unload your luggage.)

Beautiful central spot looking over the lake. Breakfast on the terrace. Indoor pool. Balcony.

swimming pool not open until 8

Great location, rooms were clean and well laid out, staff was very helpful and the breakfast buffet was perfect.

No ice machine.

Great location, and our room opened onto the patio right on the lake. Parking included (we think).

Very rude and unhelpful staff, poor internal communication, second rate furnishings (we joked that we were staying in the Best Western of Switzerland), very expensive.

The staff (especially in the evening) went out of their way to provide the best service and make sure we had everything we needed. They remembered the small details and we felt welcome. The spa facilities were excellent, clean, and we basically had them to ourselves during our stay.

The pillows were uncomfortable, as in they didn't provide any support, and the scrambled eggs at breakfast were not good, but the rest of the food available made up for it.

Beautiful location , amazing views, very nice , professional and friendly staff

the only things...the cushions, way to soft for our necks

Breakfast on the terrace was pleasant.

Parking was a bit far from the hotel.

Amazing place in Ascona which I truly enjoyed. Perfect both for travellers for work and for leisure. There is a spacious parking lot nearby and just 5-min walk away from the bus stop, plus the place offers bike rentals at additional charge, so there are all means to get anywhere you want nearby. For me the most notable things were (1) amazing view to the lake (2) very helpful staff, they really helped a lot with several issues i had (3) breakfast - it was much better than i usually had in 4* in Europe (4) nice terrace with sunbeds overseeing the lake

there was no iron available in the room

I like the room and i like the view it was nice i like the service