لم يعجبني شي تعامل الموظفين سيء جداً وعنصريين للغايه لا انصح به والممرات لا يوجد بها تكييف

لم يعجبني شي تعامل الموظفين سيء جداً وعنصريين للغايه لا انصح به والممرات لا يوجد بها تكييف

Meningen var at, skulle være i Sapphire hotel men de flyttede os til Maywood hotel på grund fuld renovering. I Maywood hotel var maden rigtig gamelt, og råddnet der var et rådene æg, og ikke nok mad. Vandet smagte af benzin og der var rester på tallerknerne. Vi har gentagene gange klaget til lederen, som er den samme leder i Sapphire hotel, men han ikke ændret noget, og ville ikke tage imod vores feedback. Vores ferie er ødelagt.

Отель находится в историческом центре Стамбула, в очень близкой доступности к парку Гюльхане, Айя София, Султанахмет. Также недалеко находится вокзал Восточный Экспресс, Египетский рынок. проходит трамвайная линия Т1. очень развитая инфраструктура, много магазинов, кафе и ресторанов. Сам отель 5 этажный, в номерах есть душ, холодильник, кондиционер. номера не большие, но уютные. Большое лобби, персонал очень приветлив, вкусные завтраки.

уже устаревший интерьер, и нет воды в номере.

Nemohlo se nám nic líbit, jelikož hotel je v rekonstrukci. Booking.com nevěděl??? Což bylo nepříjemné i s rezervovaným taxíkem přes Booking.com, kde nebyli schopni rezervaci změnit. V každém případě, nějaký místní pán ze Saphirru nás zavedl do náhradního ubytování a to bylo naprosto vynikající - hotel Maywood.

Hotel v kompletní rekonstrukci, nemožnost se ubytovat, neinfomovanost ze strany Booking.com, neschopnost Booking.com zajistit přesměrování taxi k náhradnímu hotelu. Zařídil až repepční náhradního hotelu Maywook, který byl velmi schopný!

An der Unterkunft hat uns nichts gefallen, da sie uns bei Ankunft direkt in ein Partner Hotel weitergeleitet haben. Das gesamte Hotel war eine Baustelle von der sie uns scheinbar bis zum einchecken nicht Informieren wollten.

Das es garnicht das Hotel war was wir gebucht haben zum Beispiel!

All the staff were friendly and helpful especially being able to communicate in English. The location was perfect. All the main attractions were within walking distance. The Gulhane tram stop was around the corner.

The cups in the room were to small for me. Next time I’ll take my own mug

Easy access to metro and all public transport. Easy to get to most tourist attractions. Location is good.

Not many options in breakfast. Mattress really uncomfortable. Complained many times but nothing changed.

First time in Istanbul and I did a lot of research to find a hotel. It lived up to all of my expectations. Location was excellent. I quite often sat out the front and just watched other people and chatted to staff who brought me a free chai and had a chat. I pretty much stayed around this area for dinner and drinks as there a lot of great restaurants and bars. They always treated me with respect and a smile.

Very close to many turistic atraction and of course for shopping :) ! Good breakfast !

Nice hotel, right in the centre of the tourist area. 10 minutes walk from Topkapi palace and Mosques in the area. Hotel, whilst a little worn, was clean and we all enjoyed the stay. Breakfast was reasonable for the price, although nothing special. Definitely a place to stay for easy access to the local tourist hotspots and the city in general.

A little noisy if your bedroom is on the street side, but in this area that is to be expected.

I stayed in this hotel with my mom for 5 nights and it was amazing. The location is the best - 5 min walk to Topkapi, Hagia Sophia and other historical sights, and 15 min to Grand Bazar. Also the tram station is less then 3 min. The street is very cute and charming. The staff was nice and super helpful - they gave us a room on the 6th floor, with Bosphorus views (you can see the bridge connecting Asian side with Beyoglu). They also helped us get the Istanbul transportation card and answered all the questions we had about exploring the city. The room was clean, they provided towels, bath robes and slippers. The staff cleaned our room and changed towels daily. Everyone was super friendly and in the end of our stay they gave us a little gift - box of Turkish delight and some apple tea with adorable traditional glasses and spoons. All in all, our stay was fantastic and we will come back to this hotel!

location

old furniture

Excellent location Good breakfast Acceptable cleanliness ( should be a little better) Comfortable bed

Hotel is considered old and needs renovation Breakfast could have a little more variety Sometimes noises can be disturbing (from the pub beneath, and adjacent rooms)

staff and location

nothing

everything

nothing

Excellent stay as always. Breakfast buffet is the way to start the day. Friendly and everything works.

Personal was very helpful and caring, good breakfast

old structure, needs renovation

Staff is amazing. Locality was the best. Hotel breakfast not bad.

hotel is very old. In the sstreet of the hotel are streets full of restaurant with men trying to convince you to go in, horrible.

friendly and helpful staff, very good breakfast

rooms are bit small for a family especially if you have kids

Location is very good, staff wonderful, great rest

room was small for two adults and a kid

We had an amazing time in Istanbul and the staff at the Hotel Sapphire played a big role in this positive experience. The staff was polite, friendly and ready to help with everything we needed making us feel welcomed. The hotel is ideally located near Gulhane tramway stop and at a walking distance from Sultanahmet! What is more the area around the hotel is full of restaurants and cafes and is very lively. The hotel was sparkling clean. Overall an amazing experience. We are definitely staying here the next time we visit Istanbul.

Nothing. Everything was excellent.

great location, clean rooms, good breakfast, very nice staff

a bit noisy from the streat