The pool was lovely and easy to book and use. The room had a nice view of the city and Winter Gardens, and the bed was comfy. Location was superb!

The room was quite dated, with a separate toilet and woodchip on the walls. I was quite shocked at how dated it was for the price!

The restaurant and location of the hotel

No heating, I was given a mini portable heater, The toilet didn't flush in the standard room, someone tried to fix it, I was told I would be moved the next morning, I didnt get moved until midnight the following day. The ordering system doesn't work, Room service took 1h30 mins to deliver the order I placed. Breakfast was very basic, most of the pastries were gone. If you do opt for this hotel, don't book the standard rooms. Very expensive £196/ night for a standard room, no value for money. I personally wouldn't recommend the hotel.

Happy hour!

Overpriced for our dogs. We booked three rooms, one of which would contain two small dogs. We were charged £24 per dog. We were allocated three rooms on arrival. You had no idea which room the dogs would be in so you cannot claim the charge was for extra cleaning afterwards. Felt a little cheated.

It was comforting

The pillows were too soft

Location was brilliant. Close to everything we had come for is, restaurants, theatre abd football ground.

Great size room, nice breakfast.

Very convenient, clean and functional for short trip and accessing from Sheffield Station.

Comfortable and clean felt luxurious

One of the staff on reception was rude and unhelpful

Location was great for eating out and Ponds Forge Swimming Centre

Rooms felt old and tired, had a separate toilet which felt like a public toilet cubicle. The window was covered in cobwebs. The front end of the hotel was lovely and modern but bedroom felt very old.

Location

Temperature. No working air con Breakfast was very expensive No sugar free draft drinks in the bar

Parking. Central location. Comfy bed. Dog friendly hotel. Small but nice swim pool.

Cold bread from the freezer on breakfast. Waited over 5min to be seated but finally no welcome person on breakfast appears. Limited choice for breakfast at 9am but they finish at 10am. No airco available with very hot weather.

Very good

All good - leisure facilities good. - Excellent Staff

All good

Rooms and pool

Poor staff, not very friendly on reception, very amateurish in the bar. I was charged £15 for 2 small wines instead of £9. Had to ask for table to be cleared for us to sit at, Staff just stood behind bar chatting.

Location was excellent, central to all restaurants and shops and easy access to the motorway. Outside sun terrace ideal for relaxing. Reception area excellent with child friendly and pet friendly areas.

Staff at times were short on the ground, often had to go searching for someone. No information readily available regarding facilities or how to use them ie. Bookings required to use the pool and gym, no information regarding parking facilities and codes required to leave, no details on check out times. Restaurant poor at best, service non existent, food poor and over priced. Had youngster who received food over 20 minutes after everyone else and had to request it 3 times before eventual arrival.

Good location within walking distance to the city centre and the station. Spacious, clean rooms. Enough to choose for breakfast. Nice friendly staffs at reception and restaurant.

Toilets separate from bathrooms. Observed that spaces for parking are limited at the hotel. Although we are travelling by trains during this trip otherwise most times we used cars.

Very comfortable and clean. Swimming pool was a great bonus. Location excellent. Nice terrace area to have a drink.

Only issue is no sink in toilet (separate to bathroom) so washing hands after going on the loo was an issue if someone was in bathroom.

Location and breakfast, sensational

Our shower tap dripped all through the night. The toilet was sponsored by the holocaust

Well placed in the city centre, parking was helpful. A nice Hotel.

Nothing to complain about.

Location, pool and staff

Parking a bit tricky at times

It has a great pool

Longer hours for pool

The staff at reception were lovely, they also listen to my request on being near my friends rooms. The beds were comfy.

We didn't get to use the pool facilities as shut to maintenance. Could have been told beforehand as we were excited to use them.

The staff were fantastic. I injured my ankle and had to cut my stay short as a result. I couldn’t walk so the staff packed my bag for me and allowed a friend to collect it for me. Cannot say enough nice things about them. They made a very stressful ordeal much easier. Above and beyond!

Location is great for city centre visits. Right next to the hotel are a car park, a local supermarket, and a bus stop. We chose it as our daughter was participating in a swimming event at Ponds Forge, which is just a 10 minute walk away. The breakfast assortment was great and included full English and continental options, as well as good selection of fresh fruit. The swimming pool and wellness suite is a good place to relax.

The rooms may benefit from a bit of refreshment. No air conditioning which may be an issue in summer. A bit of noise coming from the street upon opening the window (to deal with missing air conditioning). Slightly overpriced IMO.

The swimming pool, gym, restaurant and bar area.

Staff were a little rude and unwelcoming at times.