It location and the great staff

There was only one towel provided. We didn't ask for it to be rectified as we were running short on time so just used the small cafe one

We did not sleep. The air conditioning in our room 203 was not working. The room was too hot. We were up all night. The next day this mad is ill. Reported this to reception, told us a manager would be contacting us. Still nothing

Tout d'abord l'accueil très attentionné. Nous sommes arrivés avant l'heure prévue et nous avons pu accéder à notre chambre. Une chambre magnifique, un super grand lit super douillet. La douche extra. Les petites attentions de café et tisanes. Le wifi excellent. Et même nous avons été surpris au moment du départ qu'on nous propose de laisser nos bagages ce qui nous a été très utile pour aller encore nous promener avant d'aller à l'aéroport. Le personnel était très sympathique. Vraiment un séjour génial.

Même la panne d'ascenseur ne nous a pas perturbés. Tout a été fait pour réparer rapidement.

Came with my daughter to a University Open Day. It was just what we needed. A calm and friendly welcome on arrival (after a slightly fraught journey). It's an amazing building with a fascinating visual illusion created by the large mirror on the stairs which kept looking - not like a mirror but like a a hole cut in the wall opening onto another staircase. Our room was spacious and comfortable, perfectly clean, with everything we wanted. A nice chat with three staff as we headed off in the morning - it was interesting to hear a bit about the history of the building and what ABode are doing across the country.

nothing

Good location, lovely room

Would be good to have dinner facilities

Great location.

Room was small and grubby, and was situated right next a plant room which meant there was a loud hum the whole time.

We are frequent stayers as we like the hotel but on this stay the bed in 308 needs looking at . It has very loose fittings which meant I had to wedge it against the wall otherwise it wobbled and squeaked with every little movement . Not easy to hang towels to dry