I want to send a report. They told me we want a deposit of 250 euros, and he did not return it to me

Parking à l' hotel.

Rien

Conveniently located

Open wires and electricity hazard that blew the fuses. Super rude night staff when asked to help who threatened to leave us in complete darkness. Refusal to respond to complaint emails.

Location and parking space

Rooms are much older than the pictures

Very well placed.

Any of the second day staff wasn’t informed that we have a late check out, and we was very disturbed by the housekeeping…

I could get ,not far off from the railway station. The rate of the rent seems to have gone up despite the fact I've asked for a hotel (02 star)

The street (it's an impasse) was not shown on the map in town ,on alighting from the tram,which was nearby (neither via google ),--helped by a passer-by as he knew the place. My phone didn't work via "free" despite the G.O sufficient. the town has to be alerted to put this impasse on their roadmap(when all people concerned discuss often). I've informed at the desk to repair the door of the cupboard above the sink.

Bike storage

Incredibly potent stench of cleaning product in our room which made it difficult/painful to breathe! Settled after an hour or so with open window

The room was big perfect for us . Good location

The room was good for a family travelling on the cheap. It was clean, quiet, and comfortable, with a small kitchen area. Our teens had the nested twin beds/sofa bed, and my husband and I were up in the loft in a queen-sized bed. The location was very close walking distance to the Island of the Machines, as well as the center of the city. We were there one night. In the time we were there in August, parking on the street was free, so we ended up cancelling the parking we’d reserved.

It was initially difficult to find the entrance, and there were some stairs to navigate before arriving at the elevator. (Not really a problem.) The property is a little tired, but clean and comfortable.

Beautiful stop over hotel in Nantes.. Good protected parking and 10 mins from the center. Cooking facilities in the room with a fridge and microwave etc.

location is good

parking place was announced like available option without pre-booking, but was not available in fact. shampoo in the room was absent

location pretty central

staff not organised threaten to cancel apartment when we were boarding plane as wanted payment then even though stated payment upon arrival dated rooms and very hot

Having parking available was great! The parking garage was cool and secure. The rooms were large and we got two rooms close together as requested. The location was close to everything, so once we parked we were able to walk. Thank you for the great stay!

everything was comfortable and also the location was very good and close to the city center

The location is good!

There was no airconditioning and I received poor help when I called the reception for help with parking.

Small room but close to local facilities

Not a lot of things. The location was good. The breakfast was also good.

ufff... A lot of things! 1) The photos from Booking didn't match the actual room at all. And there were some necessary repairs that needed to be done. 2) We notified them that we'd arrive around 23.00 and they confirmed that it's okay. However, when we got there tired from the whole trip, there was no one at the reception and the door was locked! We called a number that we found on the door, and we were put to talk with someone that didn't know english, didn't know basic info about the building. After a lot of time, the guy gave us the passwords to open the door and the safe to take our key (because there was no one able to come and open to us). Everything was so unprofessional and not suitable for non-french people! 3) The security card didn't work on the elevator most of the time. Even though it was necessary for the door to open. So we had to take the stairs. 4) There was a cockroach in the bathroom. 5) The walls were extremely thin. Not soundproof at all. 6) Bad smell in the corridors.

the full apartment option

not cleaning the room

High floor as requested, quiet, compact, but clean with hand soap, fluffy towels and shower gel provided. What was really lovely was that we ended up having a balcony which we did not expect and the sun hit it between 4–7pm, which was really nice. There was also a family of swallows that were flying around and singing which was really pleasant. The staff on reception were friendly and helpful. No-one on reception when we arrived, so it was a bit confusing how to get in, but once I checked my phone, I realised they had sent me text with a code to get in, plus for the safe with our key card. The only fault was not enough toilet paper provided. Also the room didn’t get cleaned throughout our stay, which we did not mind as we kept it clean ourselves. A very lovely memorable stay. Thank you.

Not enough toilet paper provided