welcoming at reception, room service, facilities, politeness of staff, fast wi-fi, quality of products in the room, diverse products in the minibar, good breakfast and nice dining area, good and secure location

elevator can be faster, but this is really not a big deal, and perhaps in depth cleaning of rooms can help keep them in a good shape over time

Very great location, next to the mall, next to several restaurants, very safe zone. Staff service excellent, helpful all the time and proactive !! Nice breakfast. Great pool.

Structure of the bathroom was rare, transparent doors. Before arriving to the hotel I had some questions and I called the all the telephone number (website, booking reservation confirmation, etc.. ) and nobody answered.

rooms, breakfast and location all good

no Bar and closed early restaurant

the staff is amazing

they could have more variety at breakfast they did not clean my room one day..

location brilliant, staff very friendly

excellent service from Matheus and augusto.

Very good breakfast, good check in and check out, very book baggage service

Swimming pool water too warm, should be max 26-28 for swimming, please cool it down. Such a nice 25m(?) Pool, but water too warm. Small reforms inside bath room

good breakfast

Rooms are very cold and the bathroom is not very clean. it is a very old hotel