A localização era muito boa, perto de tudo que precisei fazer, fácil acesso a uber/metrô.

Café da manhã com poucas opções e comidas que pareciam do dia anterior.

Café da manhã excelente os funcionários da copa muito educados e gentis ,qto a localização normal qto a segurança sendo no Brasil qualquer lugar tem suas consequências.

The location is really the best and only selling point for this hotel.

The room was too small, the bed and linen were barely ok. Bathroom was barely OK, and the breakfast was mostly sugary items.

Limpeza ficou a desejar, café da manhã com poucas opções. A noite não tem funcionários da limpeza. Um lençol caso precise não tem disponível.

El lugar

El idioma

O hotel fica pertinho do metrô, isso facilitou muito para nós. O tamanho do quarto me impressionou positivamente, tudo estava limpo e em ordem. Funcionários receptivos e educados, quero deixar meu agradecimento especial ao funcionário Marcos que me ajudou, de forma muito educada, solicita e paciente com alguns problemas que eu tive não relacionados ao hotel, sem a colaboração e o modo cortês com a qual ele me ajudou minha experiência teria sido totalmente diferente, de fato ele é uma pessoa que se destaca no ramo da hotelaria.

Quarto e banheiro amplos.

Precisar estar recomendando aos funcionários a necessidade da realização de limpeza diária do quarto/banheiro, assim como da ausência de fornecimento de shampoo e condicionador., e fornecimento de apenas uma toalha de rosto para três ocupantes do quarto.

Gostei de tudo 🥰

Boa localização, conforto compatível com o valor pago e café da manhã também bom.

O hotel não consegue manter uma equipe de funcionários. Todas as vezes que me hospedo, todos os funcionários são novos. Isso não permite manter um bom padrão de atendimento.

Excelent place to stay. Good hotel located in a centre good zone. I only spent 1 day because I needed to do some paper work close to the hotel.

The neighbour is not so nice. Please take into consideration that this property is located the old centre part of SP. If you are a tourist, I will recomend other zones more nice and safe.

Las habitaciones

Que entraran al cuarto sin aviso previo

Conforto razoável, espaço físico do quarto satisfatório.

Como sempre a internet instável e de baixa velocidade. Não permite trabalhar no ambiente do hotel. Não entendi como nunca conseguem resolver este problema meio de crítica quase todos os hóspedes.

Staff

Good value for money. Overall good clean facilities. Nice, friendly and helpful staff despite the language barrier. Good breakfast.

Location is difficult, rather central but also dodgy. Poor noise-insulation on a very noisy street. Staff really didn't speak English, even if that was supposed to be the case.

This is my new favorite place to stay in SP. The hotel looks recently renovated; the rooms are spotless, gleaming, and have all the required modern touches, including night lights, a safe, and a good desk with convenient power plugs. The breakfast spread is the best I've had in this range of hotel. The price is excellent (but I might have lucked onto a last-minute deal). Downtown Sao Paulo is gritty and bustling and also mighty and impressive. You really feel like you're in the biggest city in S. America. This part of the Centro doesn't seem terribly threatening to me. It's better than north of Pr. Republica. There's an ornate, upscale shopping mall a couple blocks away with a great food court and lots of everyday restaurants and snack bars around. The subway station is across the street from the hotel and two other stations on different lines are 5-10 minutes walk away. But you can even walk to interesting neighborhoods like Liberdade, Bixiga, and the R. Augusta party zone.

trying to think ... nope, can't think of any dislikes

Small bed Bad noise isolation Too pricey for what it is

Not that much I liked

TV set was old and it wasn't a smart one

It's the worst experience I've had in 45 years of traveling the world. I stayed at this "hotel" one night to catch a flight back to Europe, and a friend, an honored Buddhist monk, came to bring me my winter clothes that he had kindly saved for me, and to take me to the airport. My friend came to the room to bring the clothes and was helping with the packing. When we went down to leave for the airport, the reception staff asked me to pay another 150 Reais (about US$30) because my friend stayed more than 15 minutes in the room. It is worth noting that the daily cost was 250 Reais. I pointed to the fact that this was not in the booking conditions listed on booking.com nor in the contract I signed at check-in. As I asked the hotel manager to come and talk to me, she called the POLICE!!! They are people of the lowest human quality, without the slightest respect for civilized dialogues. In order for me not to miss my flight, I was compelled to pay an extortionate fee that was not provided for in the accommodation contract. This is the worst kind of service I have ever experienced in my life. The police officer apologized for what had happened, having acknowledged the absurd way of treating a customer.

Lousy service, especially at the front desk. I reported 3 times that the wifi was not working in the room and no one came to fix it. They charge unreasonable visitor fees even though they do not stay or eat at this hotel. Apart from one malicious woman at the reception, no one speaks English. Gym hedgehog embarrassing - only 2 old treadmills. No kettle or tea/coffee set in the room. The toiletries in the bathroom are 2 tiny soaps, no shampoo or body lotion. The room is not cozy and there is noise from the corridor. The view from the window can be depressing - the courtyard is a well.

the girls from the cleaning staff are so so nice !!!

close to everything

breakfast

Nobody speaks English, and there are a lot of employees. We booked a room with three beds, at check in (2pm) just the doublebed was ready. Took them 3 hours to bring the other bed and additional towels.