Amazing Hotel . Impeccable staff and management. Can not fault this Hotel. Would recommend to everyone! Best views of beach & best location. Looked after us from the minute we arrived to the minute we left .

The magnificent staff and the magnitude of the hotel was incredible. I particularly liked the steam room facility and the close access to Nha Trang Beach. The staff are incredible: Mr. Thai Lee, Ms. Yen Dang (amazing ambassadors) Huy (very impressive person) Chin (great trainee), Mi (extremely lovely lady)Thanh (nice man), Quay, Quayjen, Vet, Thien, Vu, Nam (legend) Thau, Anh, Mi, Thàng, Goang, Thuong, Tuan, Phuong,Tran, Uyen nice lady Nha, Chau, Coy (bro), Thu, Cao (good trainee), Lahn, Lihn & Giang, Nhung & Nhu, Vy (very nice ladies) just to name a few ;). Overall was extremely impressed with the immaculate service, style and sleek nature.

Room service food could be better. Also the steam room isn’t open in the mornings.

The hotel was very nice clean, plenty of space to sit and have a drink to wait around if you're waiting for others. the rooms were a very good size. Hotel was opposite the beach and they had someone to help you cross which was amazing as the roads were very busy and coming from England a little scary to cross. Breakfast was very good, a good selection of food both for us and the kids, also they were very good in letting us take our drinks away with us.

this would be nit picking now, but we arrived very early due to the transport and they had no rooms left that we could take just for the morning and check out again, as we waited for our room to check in, the lounge area was great as we waited for places to open up so we could go out, however the staff looking after the lounge kept and eye on us and was cleaning the same mirror with one eye on us while we sat and waited for the entire time we were there. it felt very uncomfortable, yet she never approached us with a menu or asked us if we needed anything yet as soon as another person all nicely dressed sat down she was very attentive, and taking there order straight away, I mean we looked a little worst for ware, with two small children and we have been traveling since 6pm the day before and this was 7am the next day.

Everything is wonderful

Stunning service Everything is PERFECT Best hotel company♥️ We choose Intercontinental everytime and never regret! You have amazing workers, keep going!

Wi-Fi was really weak, and this is the only disadvantage.

Room was perfect! Staff was very nice!

Nothing

breakfast and Spa

staffing, location and facilities.

the beds were very hard!

Everything about the stay was exceptional. One of our party needed extra care as she had a broken leg and the staff did absolutely everything in their power to make our stay as relaxing and carefree as possible. Could not recommend more. Will definitely be back!! It was like a 5 star second home for 6 nights. Loved it.

breakfast, the kindness of the staff, beautiful location,

Breakfast was 10 out of 10 Service was amazing best in the world

clean

convenience

Our room was stunning. Breakfast was amazing, so much choice. Staff were so willing to help and in abundance but most of the time things get lost in translation and as a result I saw a lot of wasted food and drink on incorrect orders including our own which is not good to see.

Wish the beach area was more comfortable and the gym had better AC. Would’ve been good if the restaurant was fully opened as advertised in the evening.

Best location, super clean facilities world class service and the staffs are very helpful/

staffs are super Nices

All staff are very nice and very polite, more than my expectations, that's worth for what we paid to stay. I think not many hotels have this type of staff, every staff was greeting us when we are walking through, that make us feel VIP. Breakfast and dinner were good, but seafood were not very fresh.

The toilet overflowed with water on the floor. The light was not on.

I like this hotel very much: helpful staff, spacious room, cleanness, delicious breakfast…

Wifi connection could be better

Internet speed too slow.

Inviting and accommodating staff!

the amenities are good, large spacious room and good location

laundry was a bit over price

outstanding service and facilitets