Asked to double pay. Reservation information was not good enough to verify payment made. More complaint about staff to follow!

The staff are unprofessional and don’t have a clue on how do customer service. Ridiculously time consuming. I am glad I reserved at Gondar Hills, a new hotel with world class rooms and professional hotel staff.

It is not a bad hotel but the pictures on booking.com look much nicer and let you think that the hotel is super good. Not at all. It is a bit old but comfortable. A very nice view on Gondar city. My main complain would be that the price is too high for what you get. 75 Euro for a twin bedroom is really too much when you look at the comfort and the equipment (as an example: even not a small shampoo). Additionally, on booking.com the twin bedrooms are supposed to be 52 sq/m. Not at all! max 25sq/m.

Price/quality The pictures on booking.com do not reflect the reallity

Gorgeous outdoor bar and restaurant. Staff in the front desk were incredibly friendly and helpful.

Rooms were very basic - small and dusty and the bathroom stank.