I dealt with one staff member and I can not say one bad thing about her. She was very friendly, super nice and understanding. She always cleaned the room very well. I loved that I always had fresh, clean and warm towels every day. You also receive a welcome basket with some goodies to which I found was a nice personalize touch. The location is great, you are not too far from the centre and it is quiet at night so you are guaranteed a good nights sleep. Honestly due to location and the staff i am giving this place a higher review.

At first I was puzzeled by the room as it was so small and didnt look like the pictures from the booking. I will attach a picture of the room since the owners only put pictures of the bigger/prettier rooms. In the booking it was also mentioned i would have a sofa but to my surprise it didnt. We had a lot of luggage so it made our room very crowded and not much space to move around.Thankfully for the staff member i dealth with since day 1, she explained that in order to get the room as per the pictures from booking.com it would be called standard room and the small room we booked is called the large room. Doesnt make sense but at lease we have that clarified.

The location was great!

The bed was terribly uncomfortable. The toilet wasn’t clean. We expressed that we were being woken up by the upstairs guests at night and in the morning and they ignored our message.

Nice and cosy flat, confortabile bed, big balcony, good internet, good location, well equiped kitchen.

The flat was on the last floor, so during the day it become very hot. But it is good there is an AC. In the last day, some workers were on the roof of the building and they almost entered insude our balcony. :)

Spacious, clean and quiet appartement. Close to the city centre, so you have a great starting point to walk through Ponta Delgada

Shower cabe not suitable for tall people ;)

Bright white studio. Centrally located old townhouse with modern equipment.

Shower was a bit dirty.

Luxury on a budget, WOW. Spacious room, well appointed. A/C, nice bathroom, kitchen adequate but a bit sparsely equipped. Bed, OMG, heaven on earth. The bed itself is very comfy (I mean out of this world comfortable), the linens and pillows magnificent, makes you just want to stay in bed (and I’m traveling alone). Good location, several decent restaurants within walking distance. Very nice for great price. No parking except in lot 200M or so away (which can be full). Worst is “sheets” instead of rolls provided for toilet paper (see picture). Never know when sheets are going to run out (could prompt a potty emergency - LOL) and no spares around. Bought some rolls, just in case. A crime against humanity I say.

Luxury on a budget, WOW. Spacious room, well appointed. A/C, nice bathroom, kitchen adequate but a bit sparsely equipped. Bed, OMG, heaven on earth. The bed itself is very comfy (I mean out of this world comfortable), the linens and pillows magnificent, makes you just want to stay in bed (and I’m traveling alone). Good location, several decent restaurants within walking distance. Very nice for great price. No parking except in lot 200M or so away (which can be full). Worst is “sheets” instead of rolls provided for toilet paper (see picture). Never know when sheets are going to run out (could prompt a potty emergency - LOL) and no spares around. Bought some rolls, just in case. A crime against humanity I say.

Really nice apartment and very good location. Everything is easily reachable by foot. The owner is also really friendky and helpful.

Good location. Key was left to us on the counter, so we could arrive late. Door code sent by message. All basic things for a stay provided. Recommend.

Floors/ceilings thin. Heard someone walking above us all the time quite loudly.