Gorgeous pool and privacy and accommodations for us and our 3 grown and married children. Huge kitchen. Good local restaurants. Quick response time from the host.

Downstairs bedroom and bathroom smelled like sewage. Upstairs twin beds were very hard. Showers did not get hot.

WE WERE ROBBED! We had booked a stay in Casa Picón Cancún for 4 nights in February 2023. Right after we had checked-in, we decided to go for a dinner in a nearby restaurant. After being gone for just 1,5 hours, we found out that we had been robbed. The police later indicated that the kitchen window was so weak that the thieves were able to easily bend it from the outside and brake in. Around EUR 4 000 worth of our stuff was stolen (headphones, cash, credit cards, etc.). This meant that, we obviously did not feel safe in this place anymore (not to mention that the window was obviously broken and the owner promised to fix it the next day, i.e., staying in the villa was not an option). Therefore, we booked ourselves a hotel which we could find with such short notice and kindly asked for the owner of the villa a refund, considering also the fact that he did not even need to have the place cleaned after our stay because we checked out the same night without having used any of the facilities, towels, etc. The owner's response astonished us the most - at first he was reluctant to give us any refund; then agreed to give us back 50%; and, finally, he did not even honour this promise! Namely, we had paid EUR 1971 for 4 nights and the owner later agreed to a refund of EUR 688,89. When I pointed this out to the owner, explaining that this isn't even the 50% that we were promised, the owner failed to respond. Overall - highly recommend to stay out of this place. PS: The only saving grace was Emilio who was not the owner but the guy who gave us the keys to the villa. He was super helpful at that night and without him, it would have been extremely difficult to communicate with the local police who only speak Spanish and not a word in English.

The beavh view was the only thing hood about this property

There is no hot water, when we left Emilio said everything looked ok and then tried to charge us $1,000 dollars for a gate that even though they knew we didnt brake they wanted to blame us because we didnt report it when we came in the house, when we told them we thought they knew since one of their staff members said they were going to fix it. There is no ac and gets very hot in the living room and kitchen all downstairs

Everything was perfect, location, cleanliness it's a dream home and Alex the host super nice and helpful.

Perfect location security 24/7 beach access private pool great host thank you