I came here with my girlfriend to propose. The hotel staff went out of there to help me plan and get anything I needed. They were all so nice and one of the best places I’ve stayed in Ecuador!

Exceptional service, rooms were warm and cosy, fantastic design. Amazing experience of staying close to nature but yet being away from the city. Lamas are a nice addition. Better to book transportation from the hotel cause some Uber drivers refuse to go up the hill and don't know the way.

I loved the ambiance, the beauty, the calmness around; this place is closer to city, yet, away from the all the noise and rush of the city; if you are looking for a place to rest and relax, look no further; and to top, there are I llama’s and chickens around. Staffs went above and below to meet my needs. It was a beautiful experience for me staying two nights at this place.

The lady reception at the reception went out of her way to help us out when the car rental agency cancelled our confirmed reservation

Everything, it is a fantastic location up on the side of a mountain, only 10 minutes from the city of Quito. One feels like they are in their own slice of paradise, but so close to the hustle and bustle of the city. Our Casita, the Amberleingh, was amazing. Has two stories; a wood fireplace (that they offered to light for us every night), two dozen long stemmed roses greet you upon entering; the staff were amazing. The restaurant and food was delicious. Abygail, the assistant manager was accommodating and friendly - she went out of her way to make sure we were comfortable and happy!

Would have liked a mini-bar or at least a fridge in the room. They were out of two of the three specials on the menu for the four days we spent there. Minor things - everything was great!