チェックインの時間が長い

高い

Staff were friendly and the room was everything we expected. Good location for exploring Nagano city. Great value

nothing to report.

staff and location

small room

The staff was very friendly and helpful. They offer rental bikes, and free parking. The shower head was very nice. They offer a senior birthday package for 2000¥

The windows were bad. The bed was directly under the window and I felt the cold a lot. There was also no sound deadening so the train crossing just outside the hotel was seriously loud. I won't say you will get no sleep, as the trains only run between 6 am and 1 am, but good luck with getting only 5 hours. Because the windows have no thermal break they also have serious condensation issues. This led to a large amount of mold or mildew building up inside the window (pictures included). The room was also clearly kind of old. The carpets were very worn, and the corner of the wall was very torn up. The location was quite out of the way, not too far but enough to be inconvenient. The toilet was rather small, such that my gentleman bits were rubbing about inside the bowl. Finally the price is ridiculous for what you get. I could accept a lot of this if the price was in the 3000-4000¥ range, but they are charging 10000¥ a night. Seriously?

All the staffs were very accommodating and speaks English.

The two rooms provided to us have very dirty carpets and strong cigarette smell.