Very close to the city center.

Very noisy (especially at night). 3rd floor without lift. Road repair on the street. On the first night, the lights went out until the morning due to other guests. Very dark. Broken floor. Very hot.

Reception lady must learn what does it mean to be polite

Location. Is the only good thing

Toilets are on the 1st floor, no sink for hand cleaning after and no ventilation. Rats traps are everywhere in the apartment, some windows cannot be closed and on attic where bedrooms are, heat is unbearable since there is no AC . Instead on velux curtains you will find a blanket. Just run....

Too many stairs and not ideal to go up and down with luggage.

very good location near shops and within waling distance from the square. the room was very clean and cozy. very easy check out

The location was central. The owners let us leave our luggage after we had checked out.

There was a smell in the bathroom. We don't know if it was coming from the toilet itself or the shower or both. The door wasn't easy to lock from the inside or the outside.

1- Location. 2- Early check in.

1- Customer service. We were asked to put €200 cash as a deposit because we have 2 children with us! The owner said that a family with children just checked out and their children were messy. Of course I refused to pay and said that was not part of the policy on the website. She then said okay but make sure to clean the apartment before you leave, which we always do but we felt it was quite unprofessional and unnecessary to welcome us into the property like that. 2- The pictures here look different. The apartment is run down and needs refurbishing. 3- The stairs are honestly quiet scary and dangerous. One wrong step and you will have a serious fall. Not safe for children at all. My son slipped once and if I wasn’t in front of him and was able to catch him, he would’ve been seriously injured. 4- Again, safety. The windows can be easily opened by a toddler and it wide opens to the street. No safety locks or anything like that and we were in the third floor. 5- Cleanliness. Bring your own sheets!

Well maintained perfect for two people

Nothing

The location is fantastic…a few minutes from Bruxelles Nord station and walking distance from the main tourist location - Grand Place. The apartment was nice with all amenities for cooking.

The dirt and garbage on the road below. The clatter of people on streets although the apartment is noise proof once the windows and doors are closed. The staircase is very very narrow and spiral, which makes taking luggage up very difficult as there is no lift. The bathroom is tiny.

The host was lovely and very accommodating. They were so helpful in letting us store our cases all day due to a late flight. Location is near to Grand Place, shopping, bars and restaurants

Apartment could be cleaner. It's a bit outdated and could do with some modernising. Fine for a short stay.

Location was amazing, a few minutes walk from the North Station and right next to the main shopping street. A walk through that street would lead to the historical square. However due to it being so close it was pretty loud outside at night and there were many homeless people, but that's not the accomodations fault.

There wasn't any heating at night so it was very cold in the room, especially as one of the windows wouldn't close properly.

it was confortable

the Rentokil traps in the bathroom and the very sharp & narrow steps of the whole building , the area is what it is .

The location is excellent and the apartment is quite alright (spacious and have all the things you need to cook, shower, relax in the living room)

Could be more clean and have more cooking utilities. This has nothing to do with the apartment but the street has a lot of homeless people (but that is an issue all over Bruxelles)

Early check in, and allowed us to store our bags for a couple of hours on the day of check out

nice place, the attentions was perfect

We had a very pleasant stay, the location is great, in the apartment there is everything you need.

The location is near to a commercial zone so in the late evening is a bit lonely. Please for others booking in the bu8dling there are 5 floors, so please check in which floor (etage) it is located.

Very close to the centre, only 10 minutes away from Grand Place!

No lift and it’s very difficult to take luggages up in the apartment

Location was great, near to main boulevard to center and close to metro station

Shower broken, dirty or very old comforters. Basically paying attention to facilities issues the place will improve pretty much

everything

the stairs to get to it

Location to shops and Christmas markets was excellent

A lot of stairs to our apartment.