Communication with hotel reception was stressful. I had to complain to management who then took action and resolved issue. In future, management need to review their practices.

Marriott standards

Small room for a lot of money

Clean and location

Price too high for such a small room and service from staffs is quite poor

Comfortable bed

No concierge even though this is a tourist destination.

all perfect

The shower glass was too small and the floor got wet making the whole bathroom a mess There were no easily available plugs to charge the phone, particualrly near the bed Room size and furtniture ahrdly allowed space to move in the room Tehre was no place to leave the case other than on the bed

Athens Marriott Hotel is a nice clean property. The grounds are very nice with many sitting areas. Our group was welcomed and our stay included breakfast, a nice touch in Europe.

Nothing

Very small room and bathroom.

Actually nothing

Tiny rooms! Claustrofobical. Airconditioning not working. No swimming pool facilities. Bad food. Very expensive upscale hotel with poor quality on a remote location

The staffs are nice, the restaurants food is okay. The location is not that convenient.

The facilities in the hotel are clean.

The greek yoghurt at breakfast. Helpful concierge and housekeeping staff.

I'm familiar with the Marriott brand, having stayed at a number of their locations eg Singapore, Bangkok, etc. This one is not representative of the brand's 5* excellence. The room: towels were grey and frayed. The bathrobes didnt look clean at all, again, greyish. The blue flannels were brownish through over use. My request for non-feather pillow and duvet was obliged. But they only provide one pillow each side and the duvet was thin. I had to wear socks in bed! Breakfast: merely a continental with some unappetising hot dishes. I had croissants which were small and hard. Fruits - not a selection to be proud of, some chopped up apple, peeled grapefruit and orange and tinned peaches. Coffee .... really just flavoured water. The greek yoghurt : Excellent! For 185 Euros a night I expected 5* value.

I didn’t try the breakfast . The location is not good

The room is too small . Bathroom is too small too.

very comfy bed and rooms very quiet

location

i like the friendliness of the staff, everyone was extremely nice and went out of their way to help me and it made me feel so welcome also great breakfast, dinner and room services everybody is super super nice

a little thing i did not like was the some of the stuff in my room for example the toilet flush is stuck and keeps making noises and dropping water, wenn i turn on the heat the air blow in the drapes and they keep making these metal noises that makes it impossible to sleep, my window doesn’t close the handle is broken but i wasn’t that cold with the heat on you don’t notice it so maybe just some retouches because its a 5 stars hotel

Excellent room, helpful staff on a very busy day due to canceled flights from heavy snowfall.

staff were amazing and the food was delicious

the tv channels were very limited and connect your device to the tv was not working as advertised

Next to Niarhos excellent breakfast free shuttle to city center