Nice location, friednly staff. Good restaurant

The annex feels a bit disconnected from the hotel

an amazing location a beautiful property near the lake and the forest with hiking trails 23 min. from Frankfurt airport 7 min. from a nice and big shopping centre and you can’t feel it it’s like you are deep in the woods

Hotel is located on very nice area close to the nature. comfortable beds. very nice staff. pet friendly

Unfortunatelly we din’t have any soap in bathroom. But this is only “cosmetic” issue.

Beautiful location, attentive staff! Restaurant is fantastic!

The room was very cold and only had a small radiator. Even after switching it on the room did not heat up during the night. Wool blankets were provided.

without doubt the most comfortable beds and pillows ever. very friendly staff.

nice spacious facilities, friendly personnel.

Last year we could charge our electric car. This your this service has been discontinued “due to high electricity prices” as explained by the reception. why not increase pricing? For us not having charging facilities is a reason not to come back to this hotel, despite the positives of the hotel.

room , great facilities

the restaurant , the food we got was not at the level of the location, recommended getting a new cook

Very unique hotel. Comfort, clean and friendly atmosphere . Free parking and nice view surrounding. Absolutely will be back.

Unfortunately there is no water cooker / coffee maker in the room.

not much. they made us stay in the converted hunting lodge-not the hotel as pictured

having to walk all the way to the hunting lodge which has a museum on one side and then take our bags up the old stairs-no lift.

great location - close to motorway and yet away enough to have quiet rest. beautiful place and so well kept. clean, very friendly staff. great restaurant. our place to stay every time we drive through that area.

Location, historical environment, large room, natural forest surroundings

Service level (low level of customer care), e.g. reception staff on (private?) call for more than five minutes not serving checkout customers, breakfast staff must be asked for serving boiled eggs, pepper, hot water (annoying for the servant on day 1, shameful for unavailability with the servant on day 2), room cleaner makes herself audible as much as possible when her shift starts at 7:30 am…

Quiet, clean, nice in general, good breakfast and nice staff.

The room was too warm and there was no air conditioner

Beautiful hotel like a castle. staff was very friendly and accommodating. their cakes are amazing!

Rooms did not have air conditioning and it was quite hot jn June. had to leave the windows open which caused bugs to enter the room.