La amabilidad y buena atención del personal. Las instalaciones son modestas pero más que suficientes para pasar unos dias. El buffet del alumuerzo muy correcto, había prácticamente de todo y estaba bueno. Buena ubicación, cerca del puerto de S'Arenal y de la playa.

Por poner un pero seria el aparcamiento, ya que está en una zona con poco aparcamiento, pero hay una explanada a 5 min. a pie donde poder dejarlo si no encuentras algo más cerca.

Personal

Ameisen im Zimmer Tropfene Klimaanlage

Good breakfast, the people at the front desk were very nice

No parking but this is the case for most hotels in Mallorca The rooms overall look very old

Hotel muy cómodo y agradable, personal amable, buen desayuno, cama muy cómoda, estupenda relación calidad precio. En un extremo de El Arenal, pero muy cerca del autobús de Palma (aproximadamente 30 min de trayecto) y del aeropuerto (15-20 min de trayecto)

mi habitación era un poco pequeña, otras eran de tamaño superior, pero para una persona, mas que suficiente. En el baño no había mas que los dispensadores de gel de ducha y de jabón de manos. Un vaso no hubiese estado mal.

Super Preis-Leistung Großes Zimmer Ruhige Lage Bushaltestelle in der Nähe

Liegen am Pool unbequem

Limpieza, atención del personal y calidad precio

Considero que hay que mejorar los zumos y el café en el desayuno, aunque el resto es muy completo y bueno

Einfach aber ganz gut

Gibt nichts zu meckern

Staff were friendly and helpful, particularly those on duty at breakfast and at reception in the evening, and the room cleaning staff. Quality of breakfast is very good with a good range of options - although vegan options were very limited. Dining area is pleasant with lots of natural light and views overlooking the pool area and the woodland area to the side of the hotel. Location is good: the hotel is a 15 minute walk to the beach, however it has a pleasant pool area, and it is very close to a good supermarket (Mercadona - closed on Sundays) and other useful shops, a pharmacy (which is open until 22:00), a children's playground, and a bus stop on the route to the airport. Two rooms were booked and as requested they were close to each other - opposite each other. Our party included a child in each room and one of the rooms had a walk in shower only while the other room had shower/bathtub, which meant the children (aged 4 and 18 months) could enjoy a bath each day. Don't know if this was thoughtful room selection by the hotel or happy coincidence, but mentioning it in case relevant to room requests - impression is that hotel will do its best to match requests. Two English language TV stations available - these are BBC News and a Disney channel (very useful). While the hotel bar (which is next to the pool area) closed early evening (may be different in high season - we were start of May), there is a bar with al fresco seating nearby (2 minute leisurely walk). Overall, excellent value.

The balcony design includes vertical bars rather than a solid barrier. Won't bother everyone, but gave me the heebie-jeebies re the children, so not used much, which was a shame.