Everything, from the facility to the location. Loved the smell of flowers throughout the lobby area. Staff were super cordial and food was excellent.

Everything was good.

It was clean and breakfast was great.

Todo de 10

Everything was excellent , from the people at the front desk , the people at the restaurant , the best breakfast I have had in a long time at a hotel, the people who help you with your bags with excellent service. I will recommend this hotel to my family and friends.

n/a

Location

Aging hotel. The hotel needs some upgrading.

The staff was very kind. The rooms were clean and large. The location is amazing.

everything was lovely and comfortable great customer service friendly

loved everything

lovely room and bed

pool area is small

the customer service is great

we took our whole family and a new born onky 2 cribs in the whole hotel.. also the beds are very uncomfortable.. food is no longer good there breakfast is super dry

gym and food

great and comfy hotel

traffic

Breakfast great

Everything was good

Breakfast is excellent. Room has a great view. Staff were very nice and respectful

Everything except the breakfast, everyday we had the same breakfast. They need to change it up. Even hotel el mirador plaza has better breakfast and it’s much smaller.

Breakfast Breakfast breakfast breakfast breakfast

Wait staff and VIP staff very polite and professional.

Room was dated, stained ceiling, phone did not work, electric hazards, room coffee was terrible in the VIP suite VIP area food was edible but not great, coffee wasn't good either. Paid extra for VIP suite and there was no VIP check in, plus staff was slow and a bit rude. Also shuttle service was not offered at booking and staff took almost 48hrs to respond Meals in restaurant cost at least 50$ a couple and rice was raw and mushy veggies not fresh. Found trash in pool.