Breakfast was very nice- but at 9000 a night in presidential suite I would expect not to pay extra for coffee at breakfast. Location was nice. Staff very friendly. It felts like they were staff short Most days. Most luxurious lodges includes drinks too- everything here is extra. Henry is a champion- he does just about everything! Sia is a great game ranger- very knowledgeable!

Drinks and coffee not included

Loved the caring attitude of the staff, who worked very hard to make sure all our needs were met. We felt looked after the whole trip

Only thing, was a bit worried about drive from gate to main road, as been heavy rain during our stay.

exclusive, beautiful views, great food, excellent staff service

Great views from the room balcony and a bath with a view.

The last part of the afternoon safari was in darkness and very little was seen. It would have been better to set out half an hour earlier to have a chance of spotting more wildlife.

perfect

none

amazing views, really friendly staff, very comfortable and clean rooms. VERY knowledgeable guides

the pool pump running under the deck detracted from being in the bush. but that was the only minor negative

Absolutely everything. The ambiance, decor, food, staff game drives and the animals off course!

There is absolutely nothing we didn't like about the resort. Our Presidential Suite ticked all the boxes!

Comfortable rooms. Well trained staff. Excellent service. Delicious food. Well coordinated game drives. Knowledgeable guides.

Nothing - All good

Where to start? We had always planned on staying at Nambiti, given that it was founded by an old school friend of mine. I hadn't been to the bush for about 20 years and wasn't sure what to expect. Anyway, we had the most incredible four nights at Umzolozolo. Nambiti has 9 or 10 separate camps, all of which are five star. I was happy with our selection. We chose the 'honeymoon' chalet with private plunge pool and outdoor his and hers showers. It was palacial. The bed was something else, while the linen and towels were luxurious. The food was good - there was always more than enough for us and the selection was good - but it was the saff who made the trip so special for us. They were attentive without being all over us - they got the balance just right. Wanda, Robert and Henry were especially kind and helpful, while the waiting staff were also exceptional I can honestly say that it was worth every penny. We're already planning our next stay.

Nothing

They knew us by name as we first walked in!!. Try and ask for Wonderboy as your guide, incredible knowledgeable.

Absolutely nothing, superb!!!

Everything at Umzolozolo was just perfect! The staff was friendly and made an effort to know our names. Our safari guide, Promise, was the Lion Whisperer - he was amazing! The park itself is very pretty and the hotel is perched on a very scenic lookout.

Ambience was great. Very friendly staff from time of arrival to departure. Willing to meet your needs. The Ranger, Siya, was knowledgeable and the game drives were well executed. Accommodation was of a high standard.

A heated pool will be welcome together with wifi connectivity in the room.

view, atmosphere and friendly staff

Our vegetarian meals were excellent. We also enjoyed the spa treatments. Siya, our ranger, was friendly and very informative. He is very passionate about the reserve and went the extra mile to make sure that we had good sightings of the animals. Robert and his staff in the dining area were always warm and accommodating. Management staff were always around to make sure that all our needs were met. Excellent service all round.

great food - very good ranger - excellent sraff

A smaller lodge that catered for a private and intimate stay. The lodge had beautiful views and our room had a stunning private pool. The food was of the highest standard and we could hardly make our way through all the courses. The staff were all exceptional in their professionalism, attentiveness and local knowledge - Henry was fantastic and ensured that we had the best stay possible.

The food was of exceptional quality....and met our needs. Staff were so warm and friendly. Loved our room. Our guide was fantastic. We felt so relaxed and comfortable.

With the virus...the cookie and sweet jars should not be left at tea station. The food and beverage manager needs to be more friendly towards guests.

All the meals were amazing. 4 courses. From the breakfast to the main meal at dinner, the presentation of the food on the plate was extremely beautiful and professional.

There was nothing I did not like.

Incredible hospitality, staff went put of their way to make us comfortable especially Henry. We went with the safari guide Promise...who made sure we saw the Big 5 and the waterfall...awesome experience

Excellent facility, incredible game viewing, lovely Spa and very friendly and efficient staff.

Nothing

The location, food , service and hospitality was amazing