Nice location and staff

The smell of the room, better ventilation is required.

convenient location as it’s a 5 min bike ride to kanazawa castle. there’s a hidden jazz bar next to the hotel that’s worth checking out too :) hotel was clean and staff were super accomodating. they had fast wifi too! room size was perfect

nothing

The room was nice and clean and comfortable and the staff were friendly.

There weren't many restaurants or facilities within walking distance.

Facilities in the room. Quality of food in restaurant. Helpfulness of desk staff. Friendliness of all staff.

Nothing

Room was well equipped and had a comfortable bed. The hotel is well-located, near a convenience store, restaurants, public transport, and the castle grounds.

Breakfast options were very limited and overpriced.

the staff was helpful. It was also great to have a washer and dryer available. the room was okay. A little dated but clean. when we passed on the room clean they left a basket with fresh towels outside. shower pressure was great. we did not eat as we were always on the go early

no window view but might have missed that during booking. capert needs a cleaning.

Nice and clean hotel near plenty of shops, restaurants and a market in Kanazawa! About a 20-30 minute walk to Kanazawa station, however it is easy to take a bus a few stops to and from the station. Staff were great and the room was welcoming and cozy.

Can't think of anything, would recommend!

The staff was excellent, it snowed and they were very helpful and patient in answering our questions. The desk clerk called our next hotel to find out if they had vacancies for that day.

Spacious room, clean and quiet.

The staff.

N/A