Great hotel with really good food, bar and wellness. Plus an awesome location at the bottom of the slopes.

Nothing - it was great.

Amazing hotel with great interior, nice staff. The room is big. Very close to the cable cars to the mountain. We will definitely come back!

the cozinness of the place, great location, good food, the spa

- the way that people from the reception, even the waiters talked to tourists was bit akward - although we got a message from their part saying that if we arrive a bit earlier we can do an early check in (extra fee), whrn ee arrived we were asked to wait aprox 2 hours and then they gave us a room for people with disabilities -the tone the waiters used to answer to our questions regarding food

1)perfect skiing location 2)very good wellness complex 3)good room size with beautiful view (if you are lucky not to get one facing the construction site) 4)possibility to get skipass at reception

1)no one helps with the luggage, no matter how much staff you have 2)as there is s construction site near the hotel, our car was blocked down for 30 minutes and no one could help us sitting in the car and waiting for the “key-master” to come and open the gate 3)the restaurant is a weak point. the most expensive in the area, but the food quality is really average. Beef tartar is a disaster! 4) Breakfast is ok, but you will not find any local slovak specialities, standard continental

close to the ski slope.

Unfortunately we were given two very noisy rooms which we complained about but nothing was done (202 and 301). Constant banging from early in the morning from the kitchen above. Our children’s room was next to the lift and foyer and on a different floor (despite our request that it was close to us). It was also very noisy. We left the hotel a night early due to poor quality of sleep. No refund obviously despite several days notice. We mentioned the noise several times to the front desk and no offer was made to us to apologise in any way financially or otherwise. Food quality was very poor for breakfast. Restaurant was pretty average and we felt over priced. Health spa was nice but a bit small so got quite crowded.

location

no fitness center, no swimming pool

Exceptional food, very nice and helpful staff, great location, rich breakfast (great variety), big spacious rooms and the beds were very comfortable.

Hard to access the hotel due to the construction works nearby, but this is not their fault.

very nice and helpful staff, great food, close to many nice places to visit, facility as such was clean, comfortable, nice looking.

there is construction on other hotel ongoing there, which creates noice, problem with parking, not nice surroundings. And we were not informed about it what was not good.