The view of the room fantastic

Price is high

Room service is great, staff so friendly, rooms are clean

Location, rooms were noisy as we were given rooms next to the tram and its was loud.

Hotel was very nice but very expensive. Checking in was very smooth, nice porter looked after our luggage as we arrived early. Room very comfortable and clean. Nice flat easy walk to main train station, we travelled with all our luggage but it wasn't a problem. Only negative comment would be the price was very expensive, although Zurich is overall quite expensive.

Very comfortable. Good location and clean. Thai restaurant at the hotel was very good. Staff very friendly and helpful

Rooms were spacious and clean and nice. Marco the bell captain was excellent.

They served my vegetarian wife a Beef Burger instead of the Veggie Burger which she originally ordered. I dont think the hotel did enough to make up for this huge mistake for a vegetarian.

Everything!

Breakfast was far too expensive.

Housekeeping. Price of breakfast

Very friendly staff. Hotel was beautiful and the rooms. Had AC thankfully, unlike the rest of Switzerland. Within walking distance to city

Nothing!

Location was good

Hotel quite sterile Marriott feature I guess ! Staff on reception not overly nice or efficent compared to our stay in other hotels Zermatt & St Moritz No concierge to greet us on arrival at door No porter or offer of help with luggage Reception gave no information on the hotel facilities Bedroom : no luggage rack so trying to work out of case on the floor NOt sure what the upgrade to Tower room was all about - room was v small for 5* property & souless walk through conference centre to get to it

Location was great. Breakfast was very good.

When I went to check in at 15:00 my room was not ready and I had to wait an additional hour for it to be ready. This is quite inconvenient

Almost every thing

Bathroom

Breakfast and location

Smell of the room

The location was quite nice and calm, away from the hustle of the city center and it's main roads. The breakfast was alright for our tastes, a little bit more variety would have been a great boon. All in all, it was a great experience overall.

Nothing in particular I would argue. Perhaps, for some people it would feel slightly inconvenient to need to walk from the hotel to the city center (although the distance is really short).

Great location, very staff, very good breakfast

Bar was good

Wrong rooms allocated and hard work getting the price discounted back. They did in the end so this

Nice location

Smaller beds

Slow service slow elevator

everything

no

Location is very good

Too cramped

Location

One of my room does not have a door lock