Shortly everything was nice and the breakfast was delicious

The price was kinda high

The hotel is minutes away from the train station which is very convenient if you're catching the train from Paris. The reception staff are very friendly and spoke perfect English. The rooms are spacious, the bed is incredibly comfy (loved the pillows), the bathrooms are recently renovated and the Rituals products are a nice touch. There's a decent size fridge in the room. Breakfast was great too. It exceeded our expectations.

The wifi was poor. It just about worked on my laptop but my phone could barely connect to it. It would've been great to have some streaming capabilities on the tv - such a huge tv but nothing to watch.

The room was very clean and spacious, the breakfast was fabulous . Great parking g facilities.

The bar and restaurant were not open in the evening.

The underground parking was great we had 10 motorcycle's to lock up so it was very safe.

The price of beer.

Room was spacious, sofa bed was already made and our toddler slept on it comfortably, bathrooom could've been a little more cozy, but it met basic needs.

No toiletries provided (shampoo, conditioner).

The staff was very nice, helpful and very professional at all steps of our journey from check-in, to sharing insights and suggestions around Tours and ultimately check-out. The room was extremely clean and modern, soundproof and comfortable for the whole family. Definitely good value for money !

Every thing close to the train station which is a huge plus. The rooms are big bathrooms are nice.

The wifi was terrible. The manager knew there was a problem but couldn't fix it. Is much money as we pay a night. The wifi should be perfect. Get someone in to fix it. We had to have our windows open because it was too warm in the room, which in return you here everything outside. The bar, if you could call it that was bad they don't know how to mix drinks. They don't have a restaurant it's just for breakfast. The refrigerator was not very cool.

Great location near the train station but if light sleepers try to get room facing other side away from tracks, helpful staff and great breakfast

Good central location. Reception and house keeping were very approachable and helpful. Breakfast choice was wide and varied.

Spacious room, comfortable bed, very pleasant and helpful personnel at the reception. Convenient parking directly under the hotel. Relatively short (10-15 minutes) walk to the old town. Many small restaurants in the neighborhood.

Very weak wi-fi signal and low speed internet trafic. Ventillation in the room could have been better.

good sized room and facilities, excellent on site underground parking

A bit too much street noise

good location

Room was new & spacious

Unfortunately the manager decided to switch the airco off and switch the heating on though it was 20+ degrees so it was unbelievable warm inside the room. Very poor management. Rest of staff was nice.

Loved everything, easy parking, nice view , amazing staff

Nothing

Good location for Tours and Loire

Restaurant only really serves a burger and chips and poor quality.

Very poor quality experience for the price paid. The room was very basic and a strange shape. Basic amenities were missing (eg tea and coffee very low and the soap dispenser was empty). Room was noisy from the street. We needed secure parking on site which was our main reason for booking this hotel but when we arrived there were no spaces available. Staff were not helpful in dealing with these issues.