I like that we were in a separate building, away from the asylum seekers, which seemed to be quite new which was evident from the smells of paint upon entering the building and the protective sticker on the carpet trim.

I didn’t like being stopped by security before entering reception to check in but understand that they are there to protect the asylum seekers

Room and bathroom was very clean which is wonderful. What was the best, in fact excellent, was that the person at the reception when we checked in at night , around 10 pm or so, kindly gave us two bottles of cold water. I felt that it was a pleasantly welcoming gesture, when I said we needed drinking water. Mattress, bedding was comfortable, towels were nice and clean

Bit of room for improvement was: No soap for the bathrooom wash basin area, had to squeeze out liquid soap from soap dispenser next to bath tub. However, the pillow could have been a bit softer. Room was a bit hot , room 0521 on fifth floor, I can understand the windows could not be opened due to customer safety. Although the window was wall to wall all across only about an inch or two could be opened, hence the room at night got too hot. Couldn't sleep well after a long journey and a busy day in Warrick.

Clean and tidy but not welcoming.

Main lobby doors were only opened from security guard inside. I was worried about leaving in case I couldn't get back inside. Only 1 of the 3 lifts was functioning. The hotel seems to be housing for a large immigrant population, who were fine, but I would not have paid £139 per night if I'd known.I think I was the only paying guest.

all was good the room was very clean

that it was very clean and quiet

Nothing more bad then anything

Very loud didn’t sleep at all.

No bar, no vending machine accepting credit card, no possibility to even get a bottle of water at arrival, or candy bar. Travelling for hours from abroad I was hungry and thirsty. Good for for keeping the weight at least :)

Get the vending machine to accept credit card (not always foreign guests have UK coins in their pocket and if they cant provide it in the reception...) Not impressed. But the staff was very nice, really.

Wifi, staff and location

Slightly concerned about other residents, clearly not on business or vacation

The hotel seemed so run down and lots of shady characters hanging about