Een prima traditioneel hotel, met supervriendelijk personeel. Mooie locatie, vlak bij alle attracties. Kamer en badkamer waren ruim en schoon

Er was niets dat niet beviel

城崎温泉の中央に近いので、外湯めぐりはしやすいです。食事が昔ながらの和食系部屋食、スタッフさんに海外の方が居られるので外国人さんにはすごく良いかと思います。

まず駐車場が遠いです、歩いて行けない距離では無いですが送迎してもらう必要がありますので荷物はまとめておいた方がいいです。冷蔵庫も昔の引き抜き式なので持ち込んだものはほとんど入りません。

お値段の割にはお料理がすごく良かったです。スタッフの方も皆さんテキパキとされていて助かりました。朝の掃除をしてくれる外国人スタッフ皆さん笑顔が素敵でした。内湯も２つあり日替わりで楽しめますし、外湯へは無料券をくださり、一階にあるいろんな浴衣を着て外湯めぐりができました。

良くなかったというか…古さゆえに昔の建て方が年寄りには少しきつい動線だったり階段が急だったり。少し不便を感じました。

Everything is good. Their service is superb. The stay also includes an onsen pass for all 7 onsens in the town. Absolutely a gem and will visit again.

There wasn’t clear indication on refilling of drinking water (I must caveat that based on my knowledge, water from water tap in the toilet cannot be consumed directly) - that said, their staff immediately gave us drinking water in a jug upon request, thus eliminating the problem!

Beautiful ryokan in an excellent location. The room was beautiful.

I would have appreciated a small/simple breakfast included in the room.

Good location, close to Main Street and many bath houses. The hotel is well kept and loved the flower decorations, it gave off a nice smell of lily. Very traditional ryokan, they know how to serve and make the experience smooth. They provide a basic yukata to all guests. In the lobby there is a varied selection of more unique yukata and obi possible to pick from for free (only Japanese standard size). If u are a taller girl it was only 1 other option except for the regular one (it was still very beautiful). Food was good, it was 5000¥ for both dinner and breakfast (served in the room). Very fresh and tasty, we got very full. The onsen was clean and staff was very attentive and nice. Especially the hardworking young vietnamese girl^^

Some of the showers had a hard time keeping its warm water running and kept switching between cold and warm. Experience this all three days we stayed, in both baths. Also we experienced an uncomfortable encounter 1 hour before check-out. While we were getting dressed to check out, suddenly one of the cleaning ladies opened the door without knocking or any warning! I was standing in my bra and had to pull my pants up, very uncomfortable! She then proceeded to clean away the futons and left without apologizing..she was not Japanese and did not speak fluent. we ended up telling her that she can not do that and should warn guests before entering. On the other hand she should have waited to clean the room till after we had check-out, it was still 1 hour left.

Wonderful traditional japanese room and very friendly owners. We were welcomed with Tea and provided with all the info we needed. Kois swimming around in a nice little in-yard. Would defintly comeback here again (hopefully) :)

Amazing dinner included, there's so much different food to try and LOTS of food!! There's a lot of staff that work there and they were always available - I believe the owner lives there. You also get an onsen pass so you can visit 7 different onsens while you're there.

English skills among staff was very very limited. Had to use google translate all the time, but for us, that was totally ok!