The staff seemed to be not on our side from the very beginning. We were told one check in time and it went over by an hour - we’d arrived at 6 in the morning and we couldn’t get in until 4pm! The staff also tried to charge us for a little bit of makeup on our towel which they hadn’t even tried to wash off - we then handwashed it ourselves and it immediately came off. This was a joke

Great location

Small windowless rooms.

Great location

It was a bit noisy late night and shower was temperature was warm at best.

the girl on reception was amazing! she helped me so much even though she couldn’t speak English and me Spanish! ALSO super clean.

I liked everything

Place was extremely clean. Staff was great.

It would have been nice for the room to have a small fridge but other than that everything was great.

Staff was friendly and welcoming. Nice and quiet. Location was 3-4 blocks from center of town and a 15 min walk to the markets

The TV would go out, but staff would quickly fix it, bathroom was small and after 4 nights the bed started feeling hard.

clean, tidy, very nice management

The staff was amazing. Everyone was so welcoming and kind. The hotel was also incredibly clean.

We loved everything about Hotel Oaxaca Magico. The rooms were a little tight, but given everything else, that seems like a relatively minor complaint, as we only used the room to sleep.

The place is made in nice colonial stile with internal patio, located at walking distance to the zocalo

There is a lot of traffic in front of the Hotel that goes uphill with a bus stop in front of the door. Besides that, some windows of the room go towards the lobby that produces resonance with all the noises coming from there, hence, it is impossible to sleep with a noise level close 60 db.

The hotel is great where get the essentials at high quality. Wonderful staff and location. The room was small but has everything you need. Very comfortable bed, good size, good shower, mini desk and closet, AC, heating

Wifi protocol was old so I had issues connecting.

Gentleman on front desk was really friendly.

My daughter and I loved staying here -- the owner was incredibly helpful and polite, and the staff responded to my requests not to change our sheets and towels every day (which shouldn't be a thing anyway!). The rooftop terrace was the primary feature for us and it was lovely (though it could use more plants!). The location is great, only a couple of blocks away from the main street and the zocalo. Don't miss the Cafe Anhelo 2 blocks up the street, offering organic coffee and local art and handmade books.

Super friendly gentlemen really professional on helping us with the check in , Is near the main Plaza,has a private parking,super clean.

I love the location of the hotel. The housekeeper is very friendly and very clean. The Housekeeper is very efficient. Good wifi connection.

The bathroom is small. The doors is very close to the sink. We constantly had problems with the TV such as not being able to switch the channels

Good location, clean, good value

Rooms quite small

Windows facing indoors so you need to run the AC even though it's quite comfortably cool outside.