Clean, friendly and helpful staff, good breakfast

Ask for a room that is not near the coin laundry on the 2nd floor. There are only two laundry machines for all hotel guests to use, and it is a very large hotel. So, it is in continuous use from morning though night time, and people stand around talking in the hallway as they wait for laundry machines to come available. You can easily hear them through the doors.

Nos recibió en recepción el señor Tezuka, nuestra sorpresa es que hablaba español! Nos ayudó muchísimo con las recomendaciones y nos brindó un gran servicio! Muchísimas gracias. Tuvimos la oportunidad, a nuestra llegada, de ver a una Maiko (aprendiz de Geisha), quien realizó un pequeño espectáculo en el hall, que suerte!!! La habitación fue perfecta para una estancia corta. La cama comodísima y las almohadas increíbles! Hay desayuno buffet con área occidental y área oriental, completo y bueno. La ubicación es bastante céntrica y a 10 minutos caminando hay una estación de metro. Regresaremos!

The location was close to the shops and restaurants and the staff were friendly. There is an onsite restaurant that offers breakfast, lunch and dinner.

Frosted glass on the window meant not only could we not open the window (which to be fair seems quite common in Japanese hotels) but we also couldn’t see out of it. This made it feel it like we were caged in and very claustrophobic. Wi-Fi was terrible, we had to switch to mobile data regularly. The lighting in the room was poor, it felt like night time regardless of the time of day. This made it not a nice room to relax in. Out of the 5 hotels we stayed in during our visit, this was the only one that didn’t replenish the bottled water.

Comfy rooms, clean, great staff. Everything was good in this hotel, probably the best we stayed at during our trip. Beds were also the best we had in Japan.

Many things at breakfast were missing/finished if you arrive after 9.00

La chambre est spacieuse , le personnel adorable. Le onsen est très appréciable .

Il manque un micro onde

A localização é ótima e próxima de diversos pontos importantes da cidade , além da proximidade com mais de uma linha de metrô.

O fato de limparem o quarto apenas uma vez a cada 3 dias é um ponto de preocupação . Além disso, tivemos problemas com o Wi-Fi nos primeiros dias e o menu do restaurante não era muito vasto.

Located centrally for just about anything that Kyoto has to offer the traveller, but just set back enough t be quiet and relaxing away from the main hustle and bustle. Easy access links to the whole city. The baths were simple but effective and segregated for obvious reasons…the entire hotel has a ‘vibe’ befitting Kyoto with subtle lighting and mood music. Staff were always helpful and willing.

Maybe the three day period between room cleaning causes occasions where the guest doesn’t know where to get towels/toilet rolls, etc., The laundry room was a challenge

Vriendelijk en goed personeel!! Er zijn een aantal dingen die je kan doen op loopafstand.