The location was the only positive.

Our stay was miserable from start to finish. We complained when we got there as our air conditioning unit was broken. It was not cold and sounded like a diesel generator. We reported this to reception who didn’t apologise once and just said, ‘we know, the man is coming’. Why they didn’t tell us about the issue when we first checked in I don’t know. Nobody came to fix it that day so we had a sleepless night the first night with our children really struggling with the heat and noise. Day 2, we reported again and were told it was being fixed that day. We came back at lunch time and it wasn’t done. Reception rudely again told us it would be done that day. Came back at night and still not fixed so we were told that a colleague would be up to our room shortly. We stayed up for an hour, nobody came. We reported again in the morning after a second night of no sleep and said we would be asking for compensation/refund. We were told this would be done at check out. It was fixed finally for the last night of our stay. At check out we explained the situation to the person at the desk who was extremely rude and confrontational, refusing to give us any refund because it was ‘fixed’. Even though we suffered for 2 nights that we had paid for prior to fixing. We stood our ground and refused to leave until it was sorted. He was again, rude and demanded we must only do this through booking.com and it was not possible. He then walked off from the reception desk and sat in the room behind ignoring us. I cannot begin to express the stress of this stay with 2 children under 4 years old, one an infant. It was awful and ruined our stay in Venice. We have contacting booking customer service twice to discuss this, who state they will be in contact by 24hrs and heard nothing. We are hugely disappointed with not only the hotel experience but also booking.com and their lack of handling.

Location is very central 5 min to Rialto and 5 min to San Marco Square.

Bathroom ceiling had mold, AC barely worked. Bathroom mirror was loosing reflection in most of the areas. When I requested for another room, guest services were rude and mentioned only had one room available which they gave me, but after me there were 6-7 checkins and could have easily switched my room since I was there before those 7 other guest. Never again staying at this place, it may sound like bargain but will definely fail any health inspection if conducted.

L'emplacement proche de la place San Marco

La chambre au rez-de-chaussée dans le couloir où tout le monde passe. L'odeur nauséabonde (un mélange entre une odeur de renfermé et d'égouts) en ouvrant la porte de la chambre. En voulant ouvrir la fenêtre pour aérer nous nous sommes rendu compte qu'elle donnait sur la remise/décharge du restaurant d'à côté. Pour couronner le tout, la salle de bain ressemblait plus à une salle de bain d'hôpital qu'à celle d'un hôtel. Moisissure sur le rideau de douche, trou dans le mur... Dans la chambre pouvions aussi trouver des moustiques morts sur les murs et des toiles d'araignée au plafond. Et tout ça pour le prix de 153€ la nuit!! Vraiment un rapport qualité/prix catastrophique.

Emplacement idéal pour visiter Venise !

La fraîcheur des chambres : l'absence de chauffage dans les chambres et la salle de bains. Même si l'hotel nous a fourni des couvertures supplémentaires, cela a été très très juste. Nous avons dormis quasiment tout habillé tellement nous avons eu froid.... Petit déjeuner simplexe

De locatie was goed

Zeer kleine kamer, bed paste net erin. Badkamer ook klein, op wc zitten is tussen de douche en muur klem zitten. En wc bril zat ook nog los :(

La colazione era l'unico aspetto veramente triste, la posizione della struttura ottimo, che permette anche di tornarci in camera per un breve riposo, la posizione della camera all'interno della struttura era al pian terreno e andava direttamente su una strada piuttosto affolata, ma soprattutto di notte era lo stesso tranquilla....

La colazione, non c'è Buffet e le cose che ti portano sono veramente triste o inmangiabili

L’hôtel est très bien situé et la décoration de la chambre est sympathique

nous avons eu des punaises de lit, et le petit déjeuner n’est pas super

Todo bastante bien.Si no te importa la decoración "retro" es un buen hotel. Cama comoda

Desayuno muy justo y la puerta de la mampara de la ducha se caia