Akerke was exceptionally professional.

The air conditioner leaked water. The mini bar was unrefrigerated.

The location. I didn't ordered a breakfast. But it would be good if you include the breakfast into the room rate.

Hospitality, politeness and services provided by the personnel

There was nothing nearby, and watch person on the ground floor was not so friendly. The breakfast was ok, only two options. But there was a coffee machine in the room, what is great!

Great location and very pleasant staff

Quite old cc machines, couldnt process the payment with a card

I liked Location, view, balcony and the staff was very polite, kind and helpful. Breakfast was amazing. Thanxs

External bath

Nothing.

The worst hotel ever seen. The room is in terrible condition, and that room was a Delux!Very dirty. Dirty, old, worn-out carpet, black mold in the bathroom. Muddy floors, torn curtains. sperm or nozzle stains on the blanket. Rude Balnur concierge. They were extorting money for towels. I suppose the staff wanted the guests to clean up and do laundry for themselves? I do not recommend this hotel. Don’t pay for dirty.