We loved our room, pool, parking garage, and continental breakfast! This was one of our best hotel experiences. The rooms are so modern and clean and the parking garage was very nice for bringing in all of our luggage. The continental breakfast had many choices and everybody enjoyed it.

Large room. Great amenities

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It had been about a year since we stayed there. The front staff had really improved. We have stayed there a lot due to an illness that required one of us to be at University of Nebraska Medical Center. The staff in the past couldn't answer some questions. Rooms seemed refreshed?? Housekeeping great as usual.

Quit charging for parking, you aren't downtown Chicago you're Omaha. I feel thats almost taking advantage. Your alarm clocks are CHEAP and several wouldn't even work. Last time ours was set 15 min ahead, but only the hotel could open it and reset it They had zero backup at front desk and I had to go to Target and buy one. This one worked this time

Breakfast had excellent options. Eggs & protein choices galore!!! Staff was very friendly and helpful when we needed extra towels & bedding!

Couldn’t find parking and couldn’t get out of parking garage at one point!

I like the secure parking garage

Pool was a little small

Very nice and well kept. Clean

The beds were awful and our body wash was empty on arrival and didn’t have full toilet paper rolls.

Cleanliness of room. The room itself.

Staff, and supplies we needed they did not provide.

The second room was as expected.

The first room I was given was dirty.Cleaning service hadn't been in the room after the prior occupation.As seen in picture.

The room was very clean and had great space for our family of 4. The king suite room was nice in giving us space from the kids, and the bed was very comfortable. Breakfast was better than what I was expecting! They had pre-made sandwiches, omelets, and breakfast bowls along with other items. The pool area was also nice and clean, but water was chilly according to the kids. The location was within 10 or so minutes of everything we did, which was nice. Overall, we had a great experience and would highly recommend it.

The Queen Studio with Two Queen Beds is quite spacious with comfortable beds and linens. The studio kitchenette was perfect to store drinks and snacks for our family. It came furnished with dishes, cutlery, pots, etc. The room came with all the things a family might need during their stay.

The breakfast lacked a good variety. There were no fresh fruit, yogurts, granola, muffins, or bagels of variety. At least one person in my family was left hungry. Another issue is that at some point something in the hotel was broken: the food heater, the garage door for parking, a door taken from its frame, etc. However, the staff was quick to fix any issues.

The beds were comfy. The sheets were soft. The room was quite. Loved the kitchenette and that it had everything you would need.

Breakfast had a lot of options but all the breakfast sandwiches were way to hard to eat.

close and convenient to the Nebraska Medical Center I had an appointment scheduled with.

all parking is underground and doesn’t have adequate ventilation. Or not adequate for me. I have severe respiratory problems and ended up in the emergency room, via ambulance, before I ever made it to my room. But your very helpful and knowledgeable employee on duty remained calm, extremely in control as she listened to my friend shout needs and information to her as your employee called 911 for an ambulance. She was great. I really needed access to the lobby from the street without having to go into a parking garage. We did find the other garage that was just one level where we managed to park right by the hotel lobby door and appeared to only be one level of parking

Our stay was for medical purposes. Reduced rates and flexible policies which allow for the unknowns were very much appreciated. Front desk staff were very helpful and friendly. Complimentary bottled water is a nice touch!

Cost: even with discounts, multiple-night stays really add up. Would be nice to see higher discounts for long medical stays. Small stuff: some light switches did not turn on lights (burned out bulbs?) and nightlight in bathroom was also burned out. Breakfast? I did not check out the breakfast myself. However, others in my party did and were not impressed. Seems like the hot food is put out early and not refreshed. If you are not a really early riser, the food will likely be dry and stale.

The rooms were great, mock apartment style, full fridge and kitchenette. The breakfast was excellent, sandwiches and waffles and then all the other items fruits, cereal, yogurt etc. Very nice staff and a heated pool!

Didn't love the pull out couch bed, but it is what it is. Are any of them real comfy?

The location was fairly central to where we needed. Really liked the indoor parking too.

The breakfast could have been better….

Family though breakfast was good, location was perfect for us. We really enjoyed the home-like feeling this hotel provided us.

If the pool was open longer. We got in later than expected and assumed the pool was open until 11. The kids missed out on swimming.

The facility was clean.

We stopped at the front desk to ask for more toilet paper. They said they’ll bring some right up. It took the staff over an hour, almost two hours, to bring some up. They only brought more because we had to stop at the front desk to ask again. Besides the waffles, the hot breakfast consisted of warmed up frozen breakfast sandwiches. There also weren’t many breakfast options to choose from.

Having a bedroom separate from the rest of the room was fantastic! 2 tvs, wonderful! The kitchen area (which has the chicest bowls I've ever used and wish I had gotten the brand off the bottom to get my own) with the dining table and moving desk was so convenient and really made our stay enjoyable, especially since we ended up staying in the entire trip. The room was VERY clean as well! I did appreciate that we had to schedule housekeeping if we needed it as well. It provided valuable rest and peace. Having the parking garage at the hotel was an absolute luxury.

The beds were God awfully uncomfortable. So, so, so incredibly hard and lumpy. I'm 80% sure I'll not return here, specifically due to the lack of comfort provided. The couch was stiff and somehow still un-supportive (I suspect due to it having the pull out bed, which was the softest thing in the room). The shower head needs CLRed or something. The water pressure isn't even. The glasses provided were cracked around the inside. No extra ice bucket liners. The hallways smelt of cigarettes and area was very scary. Both for navigating the roads & the evident crime. The first day there, the police had a 4 to 5 block perimeter set up one street over. The number of times we heard police sirens & heard guns made me very nervous.

Charge for parking even though website and signs in the hotel said free

Slept great. Clean rooms , nice staff & loved the heated parking ramp !