We loved the space itself, but the property manager Bruno was unprofessional. He barged into a room of young females without knocking or announcing himself - completely inappropriate behavior.

We loved the space itself, but the property manager Bruno was unprofessional. He barged into a room of young females without knocking or announcing himself - completely inappropriate behavior.

The place was very comfortable and clean. Would definitely recommend.

The place was very comfortable and clean. Would definitely recommend.

The location was fine; across the street from a whole foods and a nice walk to shops and restaurants. The property was as nice as it looks in the pictures. Interacting with the owner was really a strange experience for us. I had never booked VRBO, and prefer to stay in hotels for the ease of travel. My sister has always had good luck with VRBO so I decided to give it a shot for her birthday weekend trip. I booked, paid, and received confirmation without a problem. Several days before my trip I received a call from the owner letting me know that I needed to pay him extra for each guest over the first two, even though I had entered into the system that I planned on having three and paid the amount that was displayed. The document I received following my booking also indicated that I only needed to pay extra if there were more than six guests. He told me cash would be preferred, and that I needed to call him when I was getting close to the location. When we were driving up my sister was sick and I was distracted and just wanted to get settled in; I forgot to call him. He called me when we were only blocks away and was very abrupt. I asked if there was a key waiting for us and he said no, because there was 'unfinished business.' I pulled over to the side of the road, gave him my credit card and hung up, but then received a fraud alert indicating that my card had probably not gone through. I called him back, over and over again, but the phone went to voicemail. At this point we thought it might be a scam and were considering going to a hotel. I finally got through to him and he was rude about the fact that my card had declined, even through it was just fraud protection. He walked us to the room and we paid him cash for additional pet fees, and he said he would waive the fee for the extra guest since there had been trouble. This was nice, but his personality was still very abrupt and accusatory and we were pretty uncomfortable. The whole situation felt micromanaged and was way more trouble than we had expected. I understand that he had been renting the property for a long time and that he was not happy with the rental system, but that is not something I should have been confronted with when I was just trying to enjoy a quick getaway with my sister. We are both professional women in our thirties and felt that we were being treated like liabilities. Next time I will likely book a hotel.

The location was fine; across the street from a whole foods and a nice walk to shops and restaurants. The property was as nice as it looks in the pictures. Interacting with the owner was really a strange experience for us. I had never booked VRBO, and prefer to stay in hotels for the ease of travel. My sister has always had good luck with VRBO so I decided to give it a shot for her birthday weekend trip. I booked, paid, and received confirmation without a problem. Several days before my trip I received a call from the owner letting me know that I needed to pay him extra for each guest over the first two, even though I had entered into the system that I planned on having three and paid the amount that was displayed. The document I received following my booking also indicated that I only needed to pay extra if there were more than six guests. He told me cash would be preferred, and that I needed to call him when I was getting close to the location. When we were driving up my sister was sick and I was distracted and just wanted to get settled in; I forgot to call him. He called me when we were only blocks away and was very abrupt. I asked if there was a key waiting for us and he said no, because there was 'unfinished business.' I pulled over to the side of the road, gave him my credit card and hung up, but then received a fraud alert indicating that my card had probably not gone through. I called him back, over and over again, but the phone went to voicemail. At this point we thought it might be a scam and were considering going to a hotel. I finally got through to him and he was rude about the fact that my card had declined, even through it was just fraud protection. He walked us to the room and we paid him cash for additional pet fees, and he said he would waive the fee for the extra guest since there had been trouble. This was nice, but his personality was still very abrupt and accusatory and we were pretty uncomfortable. The whole situation felt micromanaged and was way more trouble than we had expected. I understand that he had been renting the property for a long time and that he was not happy with the rental system, but that is not something I should have been confronted with when I was just trying to enjoy a quick getaway with my sister. We are both professional women in our thirties and felt that we were being treated like liabilities. Next time I will likely book a hotel.