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The modern design is great. The room was big and the view was amazing - also from the bath tub ;) Breakfast was really good and the Sushi restaurant on 19th floor was outstanding. We did not try the other restaurants. The staff was super friendly, fluid in English and very kind. Last: the location is great, Omote Sando can be reached by food in a few minutes.

Absolutely loved the location which was walking distance to Omotesando and close to the subway entrances. Great supermarkets and convenience stores at your doorstep. Super buzzy reception at L2 right next to the very trendy Belcomo restaurant (good food at decent prices) topped off with excellent and responsive service from the front desk. Loved the complimentary mini-bar and some of the unusual complimentary offerings such as the use of a hair iron or sports attire for the gym. Rooftop bar looked gorgeous and cozy, though we didn't spend time there and just popped our heads in for a look. Overall Wes Anderson aesthetics very on-point at the moment!

The mattresses weren't very thick and not very comfortable. A small desk which could be used for working off a laptop would have been useful - currently the living area had a sofa and armchair with no practical work surface - though this would be nitpicking as it's meant to be a vacation!

Loved the 1960s theme throughout the hotel. The eye to detail was amazing: the 60’s style furniture, carpet, drapes, art work - impeccable. Our corner suite was very spacious with a great view. The daily complimentary mini bar refill is also a nice touch. Fantastic restaurants in the hotel, with the sushi restaurant a highlight. Hotel location good, close to subway and walking distance to trendy neighborhoods. From here on in, the AOYAMA will be my home away from home when in Tokyo.

Nothing. IF I was pushed to pick something, as I stayed in the summer, it would be that there is no pool. But the deep soaker tub in our large bathroom did make up for no pool.

Great location. Convenient to train and shopping.

not good breakfast- not good options but top floor had a 'breakfast' but very expensive and not edible. Would be great to have some better breakfast options.

Great Location, close to the subway and walking distance to great shopping areas and restaurants.

Could do with a swimming pool and gym.

We had the club level for our stay. This was really upmarket compared to when stay at chain hotels. It was so nice to come back in and enjoy a drink and snacks in a nice environment with a great view in the Rossi restaurant and outside at the Top. staff were really nice and accommodating especially Noah, he made sure we had a nice place to sit even when it was busy. All the staff up there were great. Breakfast was lovely too with champagne on the buffet and top, quality items to eat. Reception sorted our early airport transfer. giving us coffee while we waited and ensured our bags were loaded, they were amazing every time we stopped by. There is a nice selection of restaurants too in the hotel for when your feet are blistered from too much sightseeing. will definitely return.

Nothing!

We really love it

Cosy environment

Expensive ;-(

I stayed here with my 15 year old son for 4 nights and it was fantastic. It is our first time in Japan- the room was immaculate with every little attention to detail you can imagine. The hotel staff were incredibly kind and gracious. While it was expensive, it didn’t disappoint. The location was perfect as we could walk to many attractions and easily get on a train or take a taxi from the hotel. The soaking tub with a city view was just what this tired mom needed. The days were hot and the room stayed very cool. We got the morning breakfast with our room and it was wonderful, particularly if you enjoy Asian food. My teenager thought it was a little too “fancy” but he loved the food.

Nothing at all.

One of the best hotels in tokyo

Nice room, equipment, view, location, breakfast…

Unqualified people at the reception desk

Location, staff, room

Loved the location and the staff were so lovely and friendly! The room was incredible and a wonderful place to spend our honeymoon.

room design room size location

housekeeping is inconsistent - they left the mop in the room 1 day, and forgot to take out trash for another day...

Really comfortable stay. The rooms were very big by Tokyo’s standards, complimentary mini bar which is stocked with good snacks and drinks, good restaurants in the hotel building, and good service staff. We stayed with our 10 month old and the room came with a baby cot, and there was enough space for us to leave the cot in the room, so that we could relax in the living area after she went to sleep.

The only one small down side is the lack of a swimming pool. It would be 10/10 if they had one!

If I could give it 11 I would. Exceptional in every way. Beautiful spacious and well thought out rooms with great views over Tokyo. Gorgeous large bathroom and very comfortable beds….. and a very well stocked mini bar!!

our room was spectacular, the staff was amazing! they have a sushi / omakase high end restaurant that was super delicious! the room was super clean, loved the design, even the smell of the hotel was wow!

nothing at all! we loved everything!

Excellent location, and the convenience of having many fine restaurants in the same building. The room is spacious , very well designed with attention to detail and the fine furnishings

nothing, except for the high room rates

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