Fantastic host, very affordable and great facilities with beautiful views.

Everything was great.

Room was clean, stylish and location of this Casa was perfect to us.

Cleanness, quietness, coffee, bed, everything.

N/A

the location (quiet town outside bustling cities of Vitoria and Bilbao) was tranquile and very restful.

absolutely clean and pleasant. added bonus of a nice coffee.

Didn’t have breakfast

Needed Air con.

A small kitchen facility would have been great

The location was quiet and peaceful, typical little Basque village. Lots of bars off the town square. The hotel was easy to find with ample parking.

Being met at Reception would have been good, as it was, an email explaining the code to enter the hotel and key box was sent on the morning of the stay, so it didn't get read because a) we were travelling up through Spain and b) internet reception at our starting point was patchy and intermittent. The email should have been in English too and sent perhaps 48 hours before the stay.. We were not the only couple having trouble gaining entry. A set of instructions, in English for the coffee making facilities, in Reception would have been nice. There were no guides or maps in the room explaining/showing local bars and restaurants would have been a nice touch, as it was, we had to explore and ask on our own. Orozko on a Monday evening was dead and the bars were only serving bars snacks/pinxos/tapas. so take your own microwaveable food as the hotel has a microwave in Reception. Access to the garden was denied as it was locked up, a pity as it would have been a pleasant evening to sit there with a bottle of wine and some snacks.

The Host was so friendly and the rooms are really lovely

everything new and confortable

Exceptional facilities and quality such as building type, bathroom, bed, free Nesoresso coffee and tea station ... owner was so nice and helpful and everything has been done perfectly when built An example to follow !