I had been told so many wonderful things about La Mala, I was afraid I might be disappointed. Nope! It was even better! First, we must thank Gian for meeting us and helping with our bags and guiding us to La Mala. Room 31 was just amazing with its bright, white, fresh decor! But opening the windows to look out at the sea...was just the best! Our housekeeper, did such a nice job refreshing our room also. Must give her an extra thanks! The location to the harbor and all the magical walkways and views... the castle and hikes above Vernazza... I could go on and on. But best of all was coming back and sleeping with the window open to hear the waves against the rocks below!

The hike up all the stairs could be a negative for some. But that quickly became part of the fun. We got better at making the climb faster. And we burned off lots of pasta and bread!

Amazing views, perfect location, lovely light airy rooms. Lots of little touches that were really appreciated. Gian met us from the station and helped us with our bags which we were very grateful for. Every detail had been thought of, we would highly recommend.

Great Staff that are extremely helpful and welcoming 🤩 all issues were solved quickly. Got short guided tour through city at arrival, help with luggage and all information needed. Great people og very nice location. Beautiful porch/ with vie of lemon trees and the ocean!

Coffee was charged for after 2 capsules. Bed was narrow, only 140cm.

The interior was clean, fresh, and a good balance between modern and rustic charm. Gian was very friendly and very helpful.

The pillows were a little uncomfortable, but no big deal.

Quiet location with a great terrace, Gian was so helpful. For the tight spaces we had, the available space was used well.

The only negative we had was the mattress, we both woke up sore.

the location and beautiful view

stairs lol

Fantastic location and accomodation, Superfriendly staff that came and picked us up and showed us the way

nothing to disline

Gian was really welcoming and even helped us to carry our luggage. He gave food recommendations about the food and the surroundings! The room with the sea view was amazing, we had such a wonderful time 🤩

Reception and assistance at check in was wonderful. Spectacular, unmatched views. Very responsive support. Would love to return for much longer.

Excellent in every way. This is a special place. Our room was perfect … clean, comfortable, just the right size, with a perfect location in the heart of Cinque Terre. Gian was warm, welcoming, and a professional host. Coffee on the terrace with epic views will always be remembered.

helpful friendly host. beautiful decor. tasty in-room coffee. my husband’s favorite stay all month.

nothing

Modern, clean, great design, stunning location and views. Best property in Cinque Terre.

The room afforded us access to a balcony overlooking the Mediterranean Sea with comfortable seating. It also had window access to a clothesline that came in handy! John met us at the taxi service area and directed us to our room while physically handling our luggage and assisting us to our room high above the ground level of the town.

Arriving by train would have been better for us to avoid the drive to the parking area...but the train strike changed our plans. However, the parking attendant alerted John and La Mala of our changed plans and arranged for him to meet us!

very clean and comfortable. Great shower

The host welcomed us at the train station, helped us with luggage. My husband had his wallet stolen, the host let us use his phone to call credit card companies. He also helped us to book dinner reservations.

The bath room is quite small.

Clean, comfortable, beautiful

Fridge was not cold

Room has everything you need plus gorgeous views of town and sea glimpses. Very modern, fresh and comfortable. Not large though. Serviced daily which was appreciated. Gian is fantastic and so helpful. Great with communication on WhatsApp. We had a perfect stay ay la Mala, even got used to the 100 steps!!

Wifi wasn’t the best but ok.

The service from Gian and Chiara was exceptional! The property is stunning!

amazing view, amazing staff, amazing service. everything was just, amazing. I can’t rate this highly enough. 10/10 rating for me, I would definitely come back again.

nil.

Stayed in room 19 which had windows on 2 sides, one of which overlooked the harbor and main street. The bed, the air con, and the bathroom were all excellent. The owner/host Gian met us at the train station upon arrival and lugged our bags all the way to our room. The property is just steps away from the harbor, beach and the many restaurants in town. We received coupons each day that could be used for breakfast at a number of restaurants. The breakfasts provided were excellent. Gion is a great host. Friendly, easy going, and available if any questions or problems arise. He also recommended and arranged dinner reservations for us at terrific restaurants. Of special note for Americans who need to take a Covid 19 test in order to get on a flight back home, is that the WIFI signal is strong and reliable.

Can't think of anything, except that we wish we could have stayed longer.

Staff were very responsive and replied quickly to any questions. It was great that they met us at the train station because it would have been difficult to find the accomodation without guidance. The room was lovely, bed was comfortable and bathroom was great. It was a little pricey but considering how popular Cinque Terre is, and the service/amenities provided, it was probably reasonable.

Nothing in particular. Everything was lovely however just a note that there are a lot of stairs to get to this accomodation. But I think that's just Vernazza in general.